Exceptional

Liked: Lovely room, beautiful grounds in a central location yet private, excellent service, great food. Would return and recommend without hesitation.
Disliked: Can't think of one thing.

Exceptional

Exceptional

beautiful rooms enjoyed breakfast at...

Liked: clean comfortable well maintained. Architecture.
Disliked: price:)

wonderful hotel and staff!

Liked: all perfect!

Superb

Good

Liked: it was a beautiful atmosphere
Disliked: the room was really tight. not a lot of room to move around.

Superb

Fabulous hotel, but be sure...

Liked: The location is fabulous if you have things to do in San Juan Capistrano, and since it’s close to the freeway, it’s also good if you are going outside of town. The hotel itself is delightful and the staff are wonderful, always friendly and helpful.
Disliked: This hotel is a dreadful nickel and diming joint. When you arrive (and NOT before), you are told that your already quite high room rate is actually $25 more per day because … well just because they can. It is a “food and beverage allowance”, which you can use to buy stuff, but it doesn’t roll over and you don’t get it back if you don’t use it. I took two stars off of my rating because of this. It is shameful. I have an allergic reaction to hidden fees that big companies use to gouge you. If someone walked up to me on the streets of San Juan Capistrano during my stay and robbed me of $150, the cops would arrest him and he’d probably end up in jail. But when a hotel does it? Business as usual. That said, I still loved the place. It has many, many positives, and I absolutely would highly recommend it. Just be aware that the rate they list is not the rate you will be charged.