Exceptional

Pleasant

Expensive but well located option...

Liked: Great location
Disliked: Price reflects location and it’s pretty expensive for what you get

Dishonest and unresponsive owners; no...

Liked: This was the only property that was available for a last minute booking and understandably why.
Disliked: TLDR; - Sugar Pine Ranch to date has still been unresponsive since our stay in August 2023. - Property had no power for entire duration of stay. No air, no lighting, no backup or generator power, no response or communication besides the bare minimum during that one night (and nothing since)- Property didn't send check-in instructions until we arrived on the property and after we spent significant amounts of time trying to request them in the middle of a storm. No big deal (and storm was out of their control), but property then inaccurately says check-in instructions were sent earlier (but in fact instructions were sent the day after, AFTER we checked out as evidenced by time stamps). Happy to amend/include these if the property wishes to dispute any of this.- Property disputes the power outage by telling booking.com that there was indeed power to the property, and goes insofar as to provide a fabricated photo of a room with lights on to booking.com to assist in their case (not directly to us, obviously). Well, there was in fact no power during the entire stay. Again, if the property wishes to dispute this publicly, MORE than happy to provide evidence here. ....but seriously? A photo with the lights on? I'm mainly floored by the audacity to lie (and fabricate something no less), but also, did the owners of the property drive out in the middle of the night to the property just to take a photo of an unoccupied room with the lights on, just to preemptively provide evidence against a potential, future customer claim? (by the way, didn't sleep at all that night since there was no air and we had the windows wide open due to the heat build-up in the room - pretty sure I would have seen/heard car lights coming on the property, but that's besides the point). Secondly, unless that photo was actually sent to booking.com that night with a timestamp, what exactly is that supposed to be evidence of?

Good

Liked: Nice place to relax. Close enough to town but far enough away from the tourist hustle and bustle.
Disliked: Please for the love of god fix the shower nozzle. Every time you have a shower the bathroom floods.

Very good