Pleasant

Superb

Superb

Liked: View and the service
Disliked: I had some issues with the shower.

Good. But had to leave...

Disliked: The shower. Couldn?t regulate temperature. Nearly scalded myself

Exceptional

Our stay is punctuated by...

Liked: Room and beds were comfortable but with a family of four they were a bit tight. The room heater was not operating properly but a single call to hotel service had the HVAC technician fix the heat pump within the hour. Vallet service was awesome
Disliked: Fitness center needs updating to compliment the Spa. Disappointed with the facility but could be updated and modernized. Could be a good selling point for the Inn.

A marvelous resort, conveniently located.

Liked: This is not our first stay here, and certainly won't be our last. It is perfectly located making walking, shopping, browsing the shops on the Plaza convenient and unhurried. The staff here is exceptionally personable, helpful, knowledgeable about the area. Valet parking services were exceptional and timely. And no tipping necessary as I was told the staff is paid "very well" and there is a "services fee" built into the room price.
Disliked: Ice machine location was not conveniently located relative to our room, and was along walk from our room. And, while I understand the pillow top mattress is expensive and luxurious, it just is not my "cup of tea". I found the bed far too soft, preferring sleep on a firm mattress. The lack of electrical outlets was a bit annoying, especially at the table making charging a phone and computer a minor problem, and finding a plug for the coffee maker was really poorly planned. I believe ALL hotels and motels should place a small shelf outside the room entry door. Why? When I went to the lobby to retrieve two cups of coffee, and returned with full hands, there is simply no convenient place to set one cup so I can use the keycard to open the door. Simple solution: the small shelf. Finally, the waitstaff in the bar at happy hour was not all that friendly, seemed hurried and made us feel our presence was an annoyance; quite the opposite of all the rest of the delightful facility staff.

Pleasant enough, bit overpriced for...

Liked: Location and friendlyness/helpfullness of staff.
Disliked: Other than the good location relative to the central plaza, I felt the room and facilities were overpriced.

Exceptional

Liked: Nicely appointed rooms. Very clean! Staff was very friendly and accommodating!