Inn at Great Neck

Very good

Superb

Liked: Convenient location, staff very friendly and helpful, room very spacious, clean and comfortable, complimentary breakfast was a bonus
Disliked: Not apply

Great Neck is a nice...

Liked: Room keys stopped working. Reception asked for ID to active card. Doh! How ! we were locked out!! They reactivated the key cards at reception. Then I was told that the next time we would not be let in ,they would send the valet with us upstairs. Fine ! we weren't intruders. Make sure the keys, yes both cards, don't stop working! No fun after a long day and 10pm return to hotel, having to go back downstairs to be let into room. I did offer to bring the ID back to reception when we went upstairs and eventually got into the room, but she refused. So what was the fuss about in the 1st place!!! when we weren't the ones at fault. Complimentary water daily -goodComplimentary very good breakfastBar staff were pleasant as was the bell boy/manKitchen staff also pleasant
Disliked: Stayed for 7 nights. Room was directly beside a trainline . Room was never hoovered or swept. Bathroom sink was never cleaned or bathroom floor ever swept or mopped. Despite daily house keeping, which really only amounted to clean towels and removing the rubbish.Cards left daily for sites to scan, visit for giving tips by different cleaners, but none actually cleaned the room. So no tips.

Valet parking close to lots...

Liked: Clean friendly convenient love everything about it
Disliked: Slow drains in room but I find that to be a common problem with traveling

Superb

Exceptional

Service is their Goal.

Liked: Service Warm, acknowledged all needs. Exceptional was Bellman at check in and out.
Disliked: N/,A

Hidden gem

Liked: Great location a few blocks away from the train, art deco decor, large clean comfortable room
Disliked: Nothing

Not flexible for checking in...