Inn at Grand Glaize

Excellent service. Special kudos to Jennifer at the front desk! She was very helpful. We enjoyed our stay there. Will probably return again!

Disliked: Nothing.

Very nice staff, very comfortable...

Liked: Very beautiful inside and out!
Disliked: The patio had trash left from previous guests

Excellent service on the second...

Liked: Our family didn't eat the breakfast
Disliked: Some items that could've been better were, the television being broke.

Very good

Liked: Room size and space was good.
Disliked: House keeping leaves a bit to be desired.

The staff made the stay...

Liked: The staff was amazing! Chris-doorman over the top. always great smile, very kind and friendly. Paul and Tammy in bar amazing, very kind, friendly, attentive. Bar/restaurant was fun and nice! Also the cleaning staff went the extra mile. Had a great view of lake also. Great location for where our event was at The Reserve steak house. Fridge and microwave in the room. The beds were comfortable and very clean.
Disliked: #448 our bathtub did not drain, The room never cooled off so air conditioning was not working. Just the fan. We would walk out into the hall and would be very cool. We were sweating in bathroom getting ready for a wedding shower so propped the door wide open for the cool air to come in. The cleaning lady stopped by and mentioned we had no air so next thing we know she brought us a portable fan. That was really nice of her to help us without even asking. The chairs and table on balcony were really old not matching.

Pleasant

Disliked: Room service is not good enough.

Good

Liked: My family and I loved the lake view.
Disliked: We weren't given enough towels and the room had a sofa bed and we only received a sheet bed but no blankets to cover up during night.

YUCK!!! BED BUGS

Disliked: BED

Was ok if you wanted...

Liked: Location
Disliked: Outdated beds were ok it reminded me more of a frat house we got there at 530 and room still wasn’t ready for another 45 minutes

Very good