Name: Inn at Grand Glaize
Address: 5142 Osage Beach Parkway, Osage Beach, MO
Telephone: (888) 420-1676

Excellent service. Special kudos to Jennifer at the front desk! She was very helpful. We enjoyed our stay there. Will probably return again!

Disliked: Nothing.

Exceptional

Liked: The staff was nice and the rooms were clean I enjoyed my stay over the 4th of July weekend.

Would not recommend this hotel....

Liked: Good location right on the lake. Pool area was nice. Pet friendly.
Disliked: Very old and run down property. Arrived to our room 334 that had a very strong musty smell, felt humid, and the carpeting felt moist. The A/C was set to 75 so we lowered it to 65 which gradually slightly helped the humidity but the room continued to have a strong musty smell that lingered. Opened up the sleeper sofa bed and found a big yellow stain on the mattress cover. And no bedding was even provided for the sleeper sofa even though we had 4 adults listed at check in. Brought the stained mattress cover down to the front desk attendant who replied, “I guess we need to throw that away”. You think? Very poor customer service response. He did manage to find a brand new mattress cover still in the package and gave us sheets and a comforter for the sofa bed.

Had fun. But didn’t care...

Liked: We just loved Chris!! He helped with everything. Very good man!! We also liked Tammy and Ralph at the bar. Hard workers and very nice people.
Disliked: Had tons of room to walk around

Very good

Liked: Clean, comfortable
Disliked: Broken handle on sliding door to balcony.

Below average

Liked: Location
Disliked: Reeks of marijuana

Was ok.

Liked: The good location and the view.
Disliked: The jacuzzi was not working, swimming pool need more maintenance.

Very nice staff, very comfortable...

Liked: Very beautiful inside and out!
Disliked: The patio had trash left from previous guests

Excellent service on the second...

Liked: Our family didn't eat the breakfast
Disliked: Some items that could've been better were, the television being broke.

Very good

Liked: Room size and space was good.
Disliked: House keeping leaves a bit to be desired.

The staff made the stay...

Liked: The staff was amazing! Chris-doorman over the top. always great smile, very kind and friendly. Paul and Tammy in bar amazing, very kind, friendly, attentive. Bar/restaurant was fun and nice! Also the cleaning staff went the extra mile. Had a great view of lake also. Great location for where our event was at The Reserve steak house. Fridge and microwave in the room. The beds were comfortable and very clean.
Disliked: #448 our bathtub did not drain, The room never cooled off so air conditioning was not working. Just the fan. We would walk out into the hall and would be very cool. We were sweating in bathroom getting ready for a wedding shower so propped the door wide open for the cool air to come in. The cleaning lady stopped by and mentioned we had no air so next thing we know she brought us a portable fan. That was really nice of her to help us without even asking. The chairs and table on balcony were really old not matching.