Indy Hotel

Disappointing

Disliked: Breakfast was a joke, muffins, and a banana, and yogurt. The staff will charge you for anything and find any reason to keep the deposit. They charge 20$ for a towel and say it's stained before even trying to wash it. Same with sheets and pillows. Yet we're not 100 percent white from the beginning. They take it from the deposit and without saying anything wait until the last minute and will tell you a day early to check out or pay the deposit. Then say you have to pay for another day even though you originally already paid for it. Then try to charge twice as much. Their horrible and rude. Not all of them but most. Aside from that it's actually a decent spot. I just read a lot of the reviews and alot of posts were complaining about stained or dirty sheets and towels etc. Which confirmed that when I told front desk I originally received them that way he acted like I was lying and charged me for everything. And before washing them and in front of other people trying to check in. This was a night shift employee. He was very rude and we paid for a month and wasn't any kind of trouble but was treated like we were. I'll not be coming back and intend on letting as many people as possible know they are scammers. With that being said the other night shift employee was wonderful and kind. It's too bad the others aren't like that because it could have been a great place otherwise.

Good

Liked: Sounds like they just bought it maybe 6 months ago or something like that so they are crying to upgrade
Disliked: Soon as you get into the room there is a price sheet for every single item that is in the room Mandatory housekeeping everyday if you refuse you are told you have to check out If you get anything on a rag towel blanket sheet they charge you outrageous pricesIt was a Sunday I just worked 6 days in a row needed a little rest. So my two kids were playing in the room. I got up and we left for Sunday dinner with the family. I got back and my key did not work I went back to the main desk and they demand it another $100 for more deposit cuz my room was dirty it only took me 5 minutes to clean the room maybe half a Kroger bag of trash and they demand it $100 How they do housekeeping is they trip the beds and throw everything in the hallway The day after I checked out they calling me and said that they are going to press charges on me if I don't return a sheet Yes I said one sheet

Exceptional

Liked: Customer Service
Disliked: N/A

Roaches in the bathroom. DO...

Liked: NOTHING. TERRIBLE PLACE
Disliked: ROACHES.

Bad

Exceptional

Disliked: Prostitutes and drug dealers ALL OVER the place

Poor

Good

Very good