Name: Indianapolis Marriott East
Address: 7202 East 21st Street, Indianapolis, IN
Telephone: (888) 420-1641

Indianapolis Marriott East Guest Reviews

Overall Average Score:

Good (3.75 out of 5)

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Bad

Pleasant

Liked: The place was clean while undergoing a few renovations. The lobby was very nice. The hotel staff was accomodating for our needs. The courtyard looked very nice.
Disliked: The pool was closed and that information was not disclosed to us when booking. The fire alarm went off but was not a typical fire alarm, more like a low battery chirp. We had to call the front desk to verify that we needed to evacuate.

Passable

Disappointed!!!!

Liked: Some staff were exellent! Others were like bumps on a log!
Disliked: Well i didnt get the room i paid for cause they were remodeling and when i got there i recieved 2 queen beds instead of what i actually paid off which was a 1 king with 1 queen bed larger room, and the water line on the toilet kept running every minute, nobody fixed it! Plus you have to pay to park in their lots!!!

Pleasant

Liked: Room was nice. Bed was good, shower good.
Disliked: Staff was not good when checking in. And they charged me 10 dollars to park. Not good.

Very good

Exceptional

Will not stay there again

Liked: For one building is being remodeling, for second had to paid for everything separately
Disliked: Cost of extra stuff in parking, cleanliness had to ask to change bed linens

didn't stay

Liked: Did not stay
Disliked: It was under renovation. We didn't know until we arrived. Was nothing like what we saw in the write up or from previous experience

Under renovations

Liked: The room was decent with a comfortable bed and plenty of pillows. The WiFi was good enough. I purchased breakfast with my room. While pricey, the paid breakfast was good enough.
Disliked: The hotel is currently under renovations, which made it incredibly annoying. When I was getting ready to check out, the hotel had a false fire alarm that disabled the elevators, forcing me to carry my luggage down from the fourth floor. The area has gotten worse where a lot of the nearby businesses and restaurants have gone under.