Imperial Hotel Guest Reviews
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|0.2 miles from Eastbourne centre|
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Ruth Sun, 29 November 2020
William Mon, 9 November 2020
Anonymous Wed, 4 November 2020
Liked: Bed breakfast and dinner at bed and breakfast price plus entertainment. Lovely big rooms with Victorian styling to enjoy. Stalk very friendly.
Disliked: For us beds were too hard. If you like a firm bed thats ok but if you have nerve pain and need a softer mattress not so good.
Philip Mon, 2 November 2020
Pleasant and spacious hotel, but...
Liked: room was clean,food was up to standard
Disliked: Despite signs everywhere saying to keep 2m away from each other, once I had sat at my breakfast table, and despite that the dining area was huge, other guests were seated about 1m away from me on both sides, just at the time when my mask could be removed. One lady guest proceeded to cough repeatedly, endangering my health, unnecessarily.
Anonymous Mon, 2 November 2020
Liked: Great location quiet peaceful very cheap to park
Disliked: Just quiet due to covid no fault of hotel
Dixon Sun, 1 November 2020
It was OK for one...
Liked: The food was good and the staff were friendly. It was clean.
Disliked: The accommodation was a bit disappointing the bed was extremely hard as were the pillows and as a result I didn't get much quality sleep. To be honest I couldn't wait for morning to arrive so that I could get out of the very uncomfortable bed.
Charlotte Sun, 1 November 2020
Liked: Gave them advance notice of my onion and garlic intolerance/allergy but they could not provide me with a suitable dinner in the dining room. The waiter basically suggested I could only eat their desert. Couldn?t even offer me plain chicken breast and salad.To me, the distancing between tables was not 1m from the edge of a person, only from the chair. I was sat very close to two separate households who also mentioned the same about it too close.Foundation marks on my bedding - clean sheets. If it wasn?t for the above, I?d have let it slip.Shame as the blonde receptionist when I visited let me check in early, gave me tips and was friendly. Manager argued back when I said why I was dissapointed they didn?t tell me I couldn?t have much of their menu when I checked in.Sent a complaint, no response. Shame really. Did ruin my stay in fairness. Had to search (a lady on my own) in a new place somewhere for dinner in the dark.
Disliked: They can?t cater for intolerances although told. Some staffs attitude.
Philip Fri, 30 October 2020
Liked: Food was good
Gina Fri, 30 October 2020
Emily Fri, 30 October 2020
Disliked: The bed was very uncomfortable and pillows incredibly flat. There was also lots of loud noise from various people on the landing from 6am.