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AustraliaImperial Hawaii Resort Guest Reviews
Overall Average Score:
Very Good (4.2 out of 5)
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Alex Tue, 2 August 2022
Really good and enjoyable.
Liked: Staff were great, especially the concierge service provided by Jennifer. The maintenance when something was wrong was attended to virtually immediately! The front desk staff were always smiling and helpful. All round great place to stay and great place to take your family.
Disliked: In-room service could have been catered for. However, with COVID, i understand why it wasn't a priority.
Helen Tue, 2 August 2022
Exceptional
Liked: location is good
Hiroko Mon, 1 August 2022
Good
Rodriguez Mon, 1 August 2022
Exceptional
Anonymous Mon, 1 August 2022
Gooooooood hotel very kind step
Liked: Good aproach
Disliked: room condition
Blueliccious Sun, 31 July 2022
Imperial is a wonderful place.
Liked: Let's just say I will stay there again. Eric the front desk person and Jennifer the concierge was fabulous. Every staff member was wonderful always asking if they can help with anything. It was simply a magnificent place to stay. I enjoyed myself during my stay there.
Disliked: Everything was great
Christina Sat, 30 July 2022
Very good
Doan Sat, 30 July 2022
Good
Doan Sat, 30 July 2022
Good
Regina Fri, 29 July 2022
Family vacay staying at the...
Liked: The Koa Suite had enough space for our family of 5. Two bathrooms, a room for the adults, living room space for the kids, and a full kitchen. The hotel provided a roll out bed for no charge, which was great. The location was convenient and close to the beach, restaurants, and shops.
Disliked: The elevators at times took long to go up and down.
