Me and my best friend stayed here as we were seeing Shane Filan at the Barbican Centre. The bathroom door didn't have a lock on and I slipped when I went into the bathroom, as the floor was wet but didn't have a wet floor sign. The room had an unpleasant odour to it. The curtains were dirty and didn't match, then in the morning the window sill was soaked - water had even dripped down the wall and wet the carpet. It was freezing as there wasn't a heater in the room. The breakfast was ok but the staff didn't replenish the food enough though. It would have been a nicer atmosphere if there was music.

Disliked: We were disappointed with our stay :-(

Very good

Liked: Location was great for centre
Disliked: Having too pay for parking

Good

Superb

Liked: Me and daughter had a great stay at the hotel. It was close to centre of York which we could easily walk to. The staff were friendly and very helpful.

lovely and relaxing stay

Liked: beautiful and spacious room
Disliked: could not fault!!

Pleasant

Liked: Breakfast was lovely and staff were friendly, especially the receptionist
Disliked: Room was basic, no hand towels, lumpy pillows

Very good

Good

Liked: Breakfast friendly staff
Disliked: Creaking floor boards lack of power points

Met expectations and great value

Liked: good location, adequate room and friendly staff. Breakfast good too. Great value for money
Disliked: some of the facilities a bit tired and need updating

Good