ibis Sydney Thornleigh Hotel Guest Reviews
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Anonymous Fri, 11 July 2025
Very happy location good plenty...
Liked: The was lower level ok bit cold but was ok the staff allow me to park Ute and trailer only charge for one park when I took up five it was I went to Bunnings in the morning and left
Disliked: Maybe for the smokers which I am not myself but a shelter area for them that a bit more tidy near front door If I run it
Anonymous Wed, 9 July 2025
Very poor
John Wed, 9 July 2025
Superb
Disliked: Aircon was too cold
Christine Wed, 9 July 2025
Very good
Forbes Mon, 7 July 2025
Poor
Disliked: Unfortunately there was substantial water damage in the room and mouldy carpet
Destiny Mon, 7 July 2025
Friendly, inviting and helpful staff...
Liked: The staff were amazing! Every staff member that I encountered was extremely helpful, inviting and polite.Facility was much cleaner than any ibis I have ever stayed at.
Disliked: Only fault I could make was, a vacuum had been left in hall out the front of my room. During my stay there was an early morning evacuation. I was able to walk over/around this object easily. But had the property been fully packed and disabled people on that level, this could have posed a serious risk.
Wigley Sun, 6 July 2025
Superb
Louise Sun, 6 July 2025
Was glad to have been...
Liked: Staff, wifi, bed was super comfortable, very quiet location.
Disliked: Nowhere to store things in bathroom, no bedside tables, wardrobe too small, not a lot of choice for lunch/dinner eg muffins, sandwiches, salads etc.
Brodie Sat, 5 July 2025
Very good
Liked: Staff were amazing upon our arrival and assisted with our very odd needs of having two axolotls staying with us during our move interstate. Rooms were clean and spacious.
Disliked: Rooms could do with an update
Anonymous Sat, 5 July 2025
The staff with the best...
Liked: The staff were exceptional very friendly very professional and very upbeat. The new carpet looked great on the surface. It looked really good.
Disliked: The bed had bedbugs literally could not sleep. I left the hotel at 3 am. Both my partner and I was so itchy it was unbearable.