Ibis Styles Paris Gare de l'Est Magenta

Disappointing

Liked: The location was very good and the room was clean. Breakfast was also good.
Disliked: The hotel room itself was a huge disappointment. One of the strangest experiences. The pictures and description do not correspond to reality at all - at least not for this room (especially the bathroom). It was not possible to open the curtains during the day, because window opened directly into a very-very small courtyard, from which the hotel staff worked or even sat right in front of the window. It was definitely not a city view :) There is not even a small closet for storing clothes - there was a small rod for hanging outerwear. The bathroom was flooded after taking a shower. I recommend that the hotel add something to the equipment that the customer can use to dry the bathroom. If this room or other similar rooms differ from other hotel rooms, it would be fair to sell them separately and with a description that corresponds to reality. Then client can make an informed choice.

Exceptional

Rude staff, awful customer service

Liked: Hotel was overbooked and we were moved to another hotel. Rude staff who weren’t helpful or sympathetic to the situation.

Exceptional

Superb

Liked: 24h desk service. Location close to Gare de l'Est.
Disliked: Small lobby and rooms. However enough, if the plan is to visit the city instead of being inside.

Adequate stay but overpriced.

Liked: Staff very friendly and helpful. Hotel and rooms could have been cleaner. Expensive for size of room but i suppose expected in Paris. Breakfast was acceptable but tables were not cleared and tables dirty. I have stayed in alot of Ibis Styles hotels and this was not as good as the others.

Great location at a good...

Liked: The room was simple but had everything we needed for a short stay. There was a carafe of water and a TV but no kettle. There is a separate room for the shower and toilet, too, not the frosted glass like some of the Ibis do. The breakfast had a good range of food and drink too. I liked juice from the freshly squeezed orange juice machine! And it is the first time I have had a 'fill your own tea bag' option. All the staff were friendly and helpful.
Disliked: The cartoon doodle style wall art wasn't to my taste, but you couldn't see it when the lights were off!

Exceptional

Very good