Ibis Styles Madrid City Las Ventas

Good stay overall

Liked: Hotel staff were great, especially Sebastian who was very helpful and welcoming. Thank you Sebastian!
Disliked: Lacks certain basic facilities, lifts old and slow. Pool always busy with children.

All in all, a really...

Liked: A great little find. A far better experience than your usual budget friendly hotel. The vibes were great and the location was handy. It’s not right in the centre, which makes it more affordable, but it’s close to the airport and the city centre is easily accessible via good transport links or Uber. Rooms are simple but very comfy, with appreciated extras such as beach towels (for the pool) as well as regular towels, a mini fridge pre-stocked with water, and a spacious shower with great water pressure. The pool and bar area is really lush, and the breakfast service is amazing. There’s also a gym (which I didn’t use but did check out, and it looked good). The whole place was very clean and well designed. The staff were all super helpful and very nice. All in all, a really great experience. Especially for a short work trip and for the price. I’d consider booking here again, for sure.

Its a good hotel

Liked: Convenience in public transport
Disliked: None

Good

Liked: The room was clean and beds extremely comfortable. Also the soundproofing was great, even though it's near a busy road you couldn't hear any traffic noise. The hotel bar and outside space was lovely.
Disliked: Upon arrival we were given our key card and told where our room was located and that was it. No details on the facilities or anything! The pool was small and crowded and was closed when we went to use it, but that was a maintenence issue which I suppose can't be helped. There weren't many shops or restaurants around but was very close to a bus stop with buses going to the centre and the metro was about a 10 minute walk. Think yhe hotel was over priced for what it was.

Very nice hotel, well located...

Liked: Breakfast was good, great choice of food.Overall the staff is very friendlyThe swimming pool and the common area are really nice!Line 7 10 minutes walk was perfect.
Disliked: The elevators and floor would need to be revamped a bit. Downstairs everything looks great, the upper floors are a bit outdated.

Good but didn't meet expectations

Liked: Comfy beds, modern nicely decorated rooms, cute pool area though the one day we were planning to use it it was closed due to some water level problem.
Disliked: The 2 lifts took ages to arrive, better using the stairs. The worst was no reception area, just a few laptops on tables spread around with no signage and very confusing when you arrive and want to check in. Also nowhere to wait for taxis etc after check-out except in the bar since there's no reception...

Exceptional

Liked: Great staff, excellent pool, relaxed vibe

Good

Very nice place

Liked: Very kind staff, nice hotel and very comfortable.
Disliked: Some of the breakfast food was cold. I think you should check the thermostat to keep the buffet food warm.