Pleasant

Exceptional

Liked: Enjoyed are stay staff was very polite especially a lady who worked in the kitchen

Really helpful staff and a...

Liked: Room was a good size with a lovely little ensuite...bed very comfy! and due to the current restrictions it was very quiet.
Disliked: Difficulties under COVID restrictions meant the breakfast was a grab bag...whilst there was lots in e.g. cereal, mini croissant, jam, milk, juice it wasnt as advertised...it stated you'd get toast which was missing and although it asks which cereal you'd like from the selction available mine was not the choice I made....in the scheme of things its pretty unimportant but the only reason I deducted a star...still would recommend it as an overnight stay...you are a fraction out of the city centre and surrounded by restaurants etc (which were all closed but that was fine as it was even quieter).

Passable

Very good

Liked: High quality spacious room
Disliked: On my previous visit parking was free in adjacent car park but this time it was charged. Unfortunately the staff didn?t tell me yet they ?cleared? my parking ticket which left me in an embarrassing situation trying to leave the car park!

Great value for money, clean...

Liked: Value for money was excellent. £49 for a double room and breakfast, great price for a clean and modern hotel
Disliked: Could have read more pillows in room. On site parking would have been more easier

Exceptional

Comfortable, relaxing and great value...

Liked: The location and room are fantastic and offer great value.
Disliked: It?s unfair to judge at the moment given covid restrictions but there is an element of staff complacency. I had to wait for five minutes on reception on two occasions as nobody was there, and they didn?t validate my parking properly so I had to chase a £20 refund. But it?s harsh to criticise given their tremendous job in keeping the hotel clean and safe for guests.

Exceptional