ibis Styles Canberra Tall Trees Hotel Guest Reviews
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Write a review
Diana Wed, 9 July 2025
Suitable for short stays if...
Liked: The property is well-located—reasonably close to Canberra’s main attractions and within easy reach of the city centre. It offers good value, especially during peak periods like school holidays, with rates more affordable than many nearby options. Check-in was straightforward, and the staff member at reception was friendly. Free onsite parking is a plus.
Disliked: Despite a 3pm check-in time, our room wasn’t ready when we arrived after 4pm, requiring a wait of approximately 15–20 minutes in the car. This delay raised concerns about the thoroughness of the cleaning process.The room itself showed signs of wear. The windows were dirty on the inside and covered in cobwebs on the outside, detracting from the view. The mattresses were overly soft and sagged in the middle, making for an uncomfortable sleep. Additionally, although I had booked an extra night under a separate reservation and flagged this at check-in, I was still required to return to reception on my last night to collect new room keys, which seemed unnecessary and inconvenient.Security is minimal—there are no boom gates or onsite security personnel, which may be a consideration for some guests.
Ashwina Wed, 9 July 2025
Very good
Liked: close to the attractions.
Kerry Tue, 8 July 2025
Great for short stays, pet...
Liked: Clean modern room, fresh linen, spacious. Tiny bathroom and tiny shower over bath.No microwave to cook dinner had to ask at reception. No plates, cutlery.
Disliked: Waited forever to check in no one around, sign saying staff were with guests and would be with you shortly. Then a man appeared from a back room and seemed surprised to see us.
Mohd Tue, 8 July 2025
Unpleasant Stay
Liked: It was winter season in Canberra and the outside temperature reached to two degree centigrade below zero; thanks to the heater inside our room that kept our room warm. Beds were satisfactory in terms of comfortability.
Disliked: Cleaning was terrible. Mugs and spoons not cleaned. Mirror and floor were filthy. There was dust on the top on the wardrobe and air-conditioner inside the room. Spiders cobwebs can be seen on the wall. We were the only room in the corridor that had a tiny key and not card. Also door handle was slender and without security chain behind the door. We were five people but the room provided for us was small. The bunk bed was wobbly and noisy. Face towels were not provided for five people and we requested room service to provide. Location was relatively away from the town and without hiring a car it would be difficult to move around.
Kara Tue, 8 July 2025
Very good
Liked: Staff very helpful. Location was great to where we needed to go.
Disliked: Our room was near front foyer so we could hear when people come back after hours as the door you need to use scrapes on the tile floor. Also it was hard for us to open fully.
Vineet Tue, 8 July 2025
Superb
Andrew Mon, 7 July 2025
Ok
Liked: Was neat and tidy. In a good location for what our trip was for.
Disliked: People outside the restaurant area talking loudly til 2am and no one around to address it. No staff, minimal interactions from desk staff upon arrival and departure. Creates a Very cold environment
Sam Mon, 7 July 2025
Clean, tidy, little out of...
Liked: Nice big room, clean and well organised. Bed was firm but still comfortable. Plenty of off street parking free of charge
Disliked: Curtins didnt cover the whole window letting the street lights in and the morning sun. Location was a bit out of the way but still a short walk to dickson shops, definitely better to have a car.
Shelley Mon, 7 July 2025
Very good
Liked: Comfortable
Disliked: Hot water in showers weren't that hot if at all
Nathaniel Mon, 7 July 2025
Very good