ibis Rouen Centre Rive Gauche St Sever

Reasonable

Liked: Good staff
Disliked: Generally a feeling not as clean and tidy as it should have been

Poor

Liked: .
Disliked: The overall cleanliness left much to be desired. The room was not clean, and common areas including the corridors and breakfast room were noticeably unkempt. Additionally, the staff lacked warmth and hospitality. Breakfast was average at best

Good

An excellent value for money...

Liked: We had a lovely stay in this hotel. It is conveniently located, so we had a comfortable walk to the historical centre every day. Our family room for three was spacious and comfortable. Breakfast wasn't fancy or overly plentiful, but it was very adequate for a good morning meal. The staff did their best to accommodate our requests and answer our questions, even though their English was limited. We felt welcome and recommend this hotel for those who want to have a good value for their money without sacrificing comfort. The underground garage parking was an excellent feature; we didn't have to worry about the safety of our rental car.
Disliked: These are really minor issues that didn't spoil our experience in the least. Even though we booked the room for three people, only two sets of towels were provided. But the staff immediately issued us the third set when asked. There were only a few drops of liquid hand soap in the bathroom; it finished very quickly and wasn't replenished. Our door-opening cards didn't work after each cleaning, so we had to ask the staff to give us new ones every day.

Superb

Liked: Underground parking. Staff very helpful. Breakfast was excellent buffet style with hot and cold choices. Access to trams to cathedral, and old Town was excellent.
Disliked: Access to trunk road system highly disrupted by major roadworks with many unexpected road closures and diversions that were not well signed.

Friendly hotel.

Liked: The hotel has its own underground car park. Very helpful and friendly staff.
Disliked: Not many facilities nearby, you need to walk or take a tram to the city centre.

Excellent B&B Hotel standard.

Liked: Underground parking was a bonus, however it would help if directions to the car park were available. We didn't want to go out the evening we arrived having driven several hours and we were pleased to discover we could have a pizza and a drink in the lounge of the hotel. The guy on reception was extremely accommodating in cooking our pizzas and serving us drinks. The room was good with a view on to the tram stop. Air conditioning was welcome and the bed was comfortable. All in all a very pleasant stay.

Superb

Liked: Nice place for an overnight stay
Disliked: Nothing

Quirky.good value for money. You...

Liked: Very good value for money.
Disliked: The door key kept failing. Didn't have a fridge