Liked: Friendly staff; modern room; perfect for what we needed.
Disliked: Access to contact could be better (called front desk multiple times with no response).

All staff were very friendly; very clean; lovely breakfast; peaceful even though in a busy area.

Liked: Clean; quiet; comfy.
Disliked: Couldn't get free wi-fi to work.

Well recommended

Liked: Perfect location, nice hotel. Staff very friendly.
Disliked: No issues

A perfect time

Liked: Clean, it is close to transfer points and major attractions
Disliked: Almost nothing

Very good

Quality control

Liked: Location was good Breakfast was ok
Disliked: Only one hard pillow . There are no instructions on lights or heating... but found them eventually. No hand towels. Towels were thin, a bit poor. An extra blanket would have been welcome as a bit cold at night, and I didn't want noisy heating on. The carpet was quite stained. l didn't like to walk barefoot. 2 tea bags were a bit mean. We arrived earlier than expected but was told it would be £10 for arrival early, but offered if l signed up for an lbis card, it would be waived. I thought that was a bit strange but signed up so we could get into the room. But l didn't get given an lbis card, so I assumed l just got the app.

Pleasant

Liked: location
Disliked: there is no refrigerator in the room

Pleasant

Disliked: The noise outside the window is so loud, Sirens, drunk people etc. The bed wasn't too comfy either.

Very good

Exceptional

Very good