ibis Lyon Caluire Cite Internationale

Good hotel for a quick...

Liked: The most amazing was the staff. Professional, helpful, and attentive to the guests. No words can say thanks to Nabil in the reception. one of the best receptionist I have seen ever
Disliked: Basic services. Breakfast missing many items. No tea or coffee machine

Bad

Disliked: After we left, my daughter complained that the towels in her room (507) were used, and the trashcans were full when checking into the room. This is not acceptable.

Good

Great for a quick stay/business...

Liked: Very friendly and empathetic staff! The reception was 24h. Comfortable and clean rooms, cleaned daily. Cold drinking water dispenser in the lobby. Breakfast food options are varied. Close location to the congress centre. There was a little desk in the room and in the lobby to sit down with a laptop.
Disliked: The breakfast area could have been maintained better - the coffee machine ran out of milk, so cafe latte was just black coffee. There were dry, chocolate spread-stained knives in the clean cutlery stack. The room was smaller than expected. The reception staff made some technical errors twice with the payment - no harm done at the end, but the process to sort it out was a bit complicated and prolonged. Quite far from the city centre and nothing much was in the hotel's neighbourhood.

could be better

Liked: Location was close to where businessThe reception lady the last day was very good, very polite very helpfull
Disliked: Except for the last reception lady, the reception staff was not really polite.No food, or choices if you arrive lateBed not really comfortable - maybe overused(??)Breakfast was not good. Very basic and not many choices

Good

Liked: Clean
Disliked: Breakfast

Exceptional

Good hotel, but location is...

Liked: This hotel has an underground parking and you can go there straight from your floor. Rooms are OK, we didn't expect more.
Disliked: There is a railroad next to the hotel and if you want to have some fresh air and open the window - be prepared that these trains are really noisy.

Superb