Ibis London Shepherd'S Bush Guest Reviews
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Lindsay D, Kent, visiting O2 Shepherd's Bush Empire
Hotel was in a brilliant location. Staff really friendly. Room was clean and tidy with space. Convenient parking. Had noise in the corridor. Didn't bother us evening time but in the morning it was a bit annoying as we had been out late the night before.
Liked: Comfy bed. Good space. Excellent location.
Disliked: You could hear movement in the corridors. OK evening time but not in the morning. You could hear everything.
Stuart C, Cheltenham
Couldn't ask for more - great hotel, 2 minutes from venue. Will book again!
Liked: Great; clean hotel; good facilities.
Evelin Thu, 21 August 2025
Good
Liked: Friendly and welcome staff, good location (park, shops, eating places nearby) clean and quiet room.
Disliked: Check out time was at 12, but unfortunately they closed the room earlier, which is not customer friendly service.
Kirsten Thu, 21 August 2025
reasonable price-performance ratio, friendly staff,...
Liked: Very friendly staff, rich breakfast, Good connection to public transportation
Disliked: No orange juice the whole week (machine out of Order)
Anonymous Wed, 20 August 2025
Comfortable, met my needs perfectly.
Liked: Staff very welcoming, friendly and helpful. Room compact but perfect for my needs. Loved the large shower.
Disliked: Over my 2 nights stay I can’t think of anything that I didn’t like.
Marc Tue, 19 August 2025
Good
Liked: The room was nice and clean. Staff were friendly.
Disliked: The breakfast was overpriced, £54 for 4 breakfasts. I've stayed at Premier Inn hotels in the centre of London and the breakfasts are about £4 less, for the same food. The bathroom also felt a little cheap.
Anonymous Tue, 19 August 2025
Superb
Stephane Mon, 18 August 2025
Very good
Alicja Sun, 17 August 2025
Perfect stay in London!
Liked: The staff were the friendliest ever! Everyone we dealt with was just exceptionally nice ❤️The hotel was clean and comfortable, very convenient location. Water fountain in the lobby saved us a lot of money and plastic :)
Disliked: Bathroom door was a tiny bit creaky :D
Doriann Fri, 15 August 2025
just okay
Liked: not much
Disliked: old cotton fruit being served. Items ran out and were not replenished . not enough staff to keep tables cleaned. breakfast experience poor
Oakes Wed, 13 August 2025
Exceptional
Anonymous Mon, 11 August 2025
Very good