Ibis London Shepherd'S Bush Guest Reviews
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Lindsay D, Kent, visiting O2 Shepherd's Bush Empire
Hotel was in a brilliant location. Staff really friendly. Room was clean and tidy with space. Convenient parking. Had noise in the corridor. Didn't bother us evening time but in the morning it was a bit annoying as we had been out late the night before.
Liked: Comfy bed. Good space. Excellent location.
Disliked: You could hear movement in the corridors. OK evening time but not in the morning. You could hear everything.
Stuart C, Cheltenham
Couldn't ask for more - great hotel, 2 minutes from venue. Will book again!
Liked: Great; clean hotel; good facilities.
Rosanna Sun, 22 June 2025
Friendly staff, clean and tidy....
Liked: The reception staff were lovely, check in was a breeze and the room was clean and comfortable
Disliked: The breakfast was chaos. It wasn’t particularly busy, but tables were left with plates etc when guest had left, food ran out and there wasn’t cutlery.The guy at reception actually went and got cutlery and a while later two girls strolled out and very slowly cleared a few tables. They clearly couldn’t be bothered which was a shame as the other staff were so friendly and efficient
Jestin Sun, 22 June 2025
Exceptional
Carla Sat, 21 June 2025
Exceptional
Roy Sat, 21 June 2025
Cost effective stay
Liked: The property was clean and in good condition. Better than expected for the price we paid in London.
Disliked: .
J.w. Sat, 21 June 2025
Very good
Pankaj Fri, 20 June 2025
Not special other than location
Liked: Location
Disliked: No iron
Anonymous Fri, 20 June 2025
Exceptional
Liked: The staff were really helpful and gave us recommendations on where to eat. The breakfast was great.
Disliked: My colleague, Danielle Poole, originally made a booking that was £300 cheaper than the price our marketing manager later paid. When she called to explain that the marketing manager had also made a booking—instead of using the original one—we weren’t allowed to retain the cheaper reservation.
Wai Thu, 19 June 2025
Superb
Monika Wed, 18 June 2025
Very good
Warsame Mon, 16 June 2025
Very good