Lovely clean and modern hotel; within easy walking distance to all the sights Greenwich has to offer and the DLR. Pleasant and helpful staff - nothing was too much trouble for them. Tasty breakfast at the Cafe Rouge. Many thanks.

Liked: Lovely clean and modern hotel; within easy walking distance to all the sights Greenwich has to offer and the DLR.
Disliked: Nothing.

Bad

Exceptional

Superb

Very good

Good

Exceptional

Poor

Liked: arrived to be told another reservation had been made at another hotel, no message received

only thing I liked was...

Liked: location
Disliked: we got moved to the novahotel due to issues with the ibs we requested early check in and was told to pay £20 on arrival all organised via email , showed up to be told be rude reception staff that there was no rooms ready at the time and there was nothing he could do with it regardless it been planned and palmed us off until 3 o?clock constantly waiting up to 20 plus minutes at bar for service each time we were there and ended up leaving due to a manager acknowledging us then walking right back out the bar , like a simple ? 2 moments , I am busy ? would have been ideal then we wouldn?t have minded we had plans and reservations made so we had to get changed in the toilets and take cases with us and leave at a family members house. also I had to seek medical help due to chest pains and collapsed in reception , the staff actually had to ask my girlfriend how to use it as she admitted no having training on equipment or first aid which is very poor in my opinion

Exceptional