Ibis London Excel-Docklands Guest Reviews
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Major Sun, 13 July 2025
Bad
Lucy Sun, 13 July 2025
Superb
Houtepen Fri, 11 July 2025
Very good
Liked: the staff helped us wonderfully when we made the mistake of booking a disabled room on accident. a very nice experience indeed.
Disliked: the matras and pillow were a bit hard, for the topper was very thin.
Katie Fri, 11 July 2025
Exceptional
Leanne Fri, 11 July 2025
Exceptional
David Fri, 11 July 2025
Exceptional
Simon Thu, 10 July 2025
Lovely friendly and helpful staff,...
Liked: Location close to Customs House train station and the cloud/o2 arena
Disliked: Large stains on the carpet in the room. Bathroom was smelly and needed a deep clean. Ladies hair (not ours) in the shower. Bed was very hard and uncomfortable. AC barely worked.
Rezwan Thu, 10 July 2025
Great stay
Liked: The location was ideal and the car park was close.
Disliked: The restaurant was a bit tight. Although it wasn't full when I got breakfast, the buffet area was tight trying to squeeze through to get what you wanted.
Ozan Thu, 10 July 2025
Ideal location for Excel but...
Liked: Location for the Excel outstanding, pleasant and friendly staff
Disliked: £307 per night is obscene especially for that amount the room offered minimal storage for clothing, no draws for smaller items and folded garments, no mini fridge
Ellis Wed, 9 July 2025
Good
Liked: Location was great
Disliked: Air conditioning was poor.