great location, great staff.

Liked: fantastic location in the city center!

Fabulous stay, highly recommend.

Liked: I booked this hotel for my parents for a stay over for my dad's 70th. My parents realy loved the hotel and said the staff were so welcoming and helpful. The hotel was a great central location within the city. They realy enjoyed the breakfast.

very pleasant

Liked: - perfect location - staff lovely and polite - our flight got cancelled til later in the night and was offered free storage for luggage
Disliked: - toilet still had urine in without being flushed on our arrival - towel provided wasn?t clean - we assume it was another guest staying but someone had left their dirty dishes from room service in the corridor on the floor outside of our room door that was there all day

Exceptional

Liked: Staff were lively to talk to and very helpful. As a big group of 12, we all had great things to say about the hotel and staff. Great location, hotel was spotless and we would definitely recommend this hotel.
Disliked: Couldn't find anything wrong.

Excellet

Liked: Staff were very friendly and helpful (especially Hannah at check in!)Clean, very convenient location a short walk to everywhere I needed ot go .

Enjoyable, convenient to city and...

Disliked: The room decor was a little tired looking and the facilities are a bit basic. Our room was very quiet, despite proximity to heart of Edinburgh. Overall it was a very enjoyable stay and the cost is reasonable, so I would recommend it, despite the few negatives.

Exceptional

Good

Very good

Liked: Excellent breakfast. Good location forOld Town attractions.
Disliked: Bar area could be improved butgood bars nearby