ibis Budget Paris La Villette 19ème

Perfect overnight bolthole near the...

Liked: Minimalist but clean, comfortable and decent buffet breakfast included.

Bad

Pleasant

Liked: The breakfast was good. The room was cleaned well each day.
Disliked: The toilet door didn't shut properly. Our family had two rooms and they were on different floors .

Good for one night only

Liked: Great location to shops, supermarket and trains. Breakfast was good.
Disliked: The room is very small for 3 people with barely any room for bags. The towels are a bit bigger than a bathmat. The aircon was not really working at all. The carpets in the hallways were filthy and smelt.

Good room and front desk...

Liked: The service at the front desk during check-in was excellent. The staff was friendly and helpful.The bed was comfortable, the room was clean, the shower was very good, and the air conditioning worked perfectly. The room was also very quiet.
Disliked: There were 3 of us in the room, and initially, the towels were provided for everyone. However, on the 2nd day, the towels were taken for laundry, but only one was replaced. I contacted the front desk but was told that according to the hotel policy, only one towel could be replaced. After insisting, I was eventually given two more towels.On the 3rd day, all the towels were removed again, including the floor towel, and it was once again a challenge to get new bath towels. This time, I wasn't able to get a replacement floor towel. As a result, the room floor got wet, especially since the shower area was open to the room, separated only by a glass door.Overall, this aspect of the service was frustrating and could be improved to ensure guests have what they need during their stay.

Superb

Exceptional

Very good

Very good