ibis budget Newport Guest Reviews
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Nathalbert, Castries, visiting International Convention Centre Wales Mon, 21 March 2022
This is an ideal hotel, not too far from the train station with shops available within 1 mile. The reception staff is well trained and their customer service is very good. Sanitation is a top priority there and it was manifested in their positive approach to cleanliness. The room I stayed in was very nice, convenient, clean and exceeded my expectations. I would definitely return to the Ibis Hotel and will certainly recommend it to anyone traveling to Wales for an event and other occasions. Cheers !
Liked: Great reception staff; excellent customer service.
Disliked: Could do more with in-house food offerings.
Tamas Wed, 27 August 2025
Superb
Glyn Wed, 27 August 2025
Good
Stuart Wed, 27 August 2025
Not a safe place to...
Liked: The physical location is next to the main motorway - so not a big detour to get at the place. Receiption/check in was simple. The room was clean.
Disliked: Parking is a nightmare. No CCTV for customer safety - vans had been broken into side doors cut open etc and someone had their car glass smashed...evidence on the floor. It's a quite a rough looking area and the SHARED car park is open to anyone coming & going - unlike a safe hotel car park. I won't stay here again.The room is budget and at a price point - but the bed is so close to wall that walking around it I was brushing against the wall.The whole building looks old.
Christopher Wed, 27 August 2025
Very good
Christopher Wed, 27 August 2025
Very good
Philip Tue, 26 August 2025
Superb
Mat Tue, 26 August 2025
Exceptional
Liked: Clean and excellent. Nice receptionist
Trevor Tue, 26 August 2025
Exceptional
Mohammad Mon, 25 August 2025
It was okay
Liked: The workers were very polite and nice, parking was excellent. The customer service was great.
Disliked: The beds were old and the bathrooms were too tight.
Anonymous Mon, 25 August 2025
Very good