ibis budget Newport

This is an ideal hotel, not too far from the train station with shops available within 1 mile. The reception staff is well trained and their customer service is very good. Sanitation is a top priority there and it was manifested in their positive approach to cleanliness. The room I stayed in was very nice, convenient, clean and exceeded my expectations. I would definitely return to the Ibis Hotel and will certainly recommend it to anyone traveling to Wales for an event and other occasions. Cheers !

Liked: Great reception staff; excellent customer service.
Disliked: Could do more with in-house food offerings.

Good

Liked: Tv, Internet for free, coffee and tea for free
Disliked: Very small toilet

Exceptional

Exceptional

Passable

Liked: Very nice lady helped over the phone before arriving.Air conditioning in the room kept it a decent temperature.
Disliked: The night staff were hard to understand and not helpful.Parking is too minimal for a sold out hotel.One of the beds was not changed.Toilet was not cleaned fully.

Very bad experience.

Liked: Avoid this hotel.It is very bad in all aspects.
Disliked: Everything.

Good

Liked: The place was clean , and the beds were comfortable, the staff were lovely
Disliked: Paid £8.50 , for a continental breakfast witch was OK but I don't think it's value fir money as I've stayed at a ibis were u pay just about a £1 ish more and get massive choice and cooked breakfast too

Very poor

Passable

Liked: Secure environment.
Disliked: The shower and toilet is really small.The toilet was too low in height.Both toilet and shower were separate but very tight spaces.

Exceptional