ibis budget Leeds Centre Crown Point Road

I pre booked this hotel as I was going to a concert in Leeds and at £50.00 thought it was a reasonable price. On arriving I noticed the illuminated sign outside was quoting a price of £85.00 and thought I had made the right choice in booking early. However after seeing the very small room and basic facilities I can only assume that this hotel must be making a fortune at £50 let alone £85. As there was no parking facilities I also ended up paying £14.50 to park my car so had I paid the top price I would have spent best part of £100.00 BEFORE I even paid for my concert ticket. I would have sooner gone to a Premier Inn if I had to pay the extortionate price of £85 and £35-40 would have been the top price I would have expected to pay for this room. All in all I will not be booking this hotel again, should I need to stay in Leeds and would advise other people to think twice before using this chain of hotels. Premier Inn hotels have bigger rooms and a discounted parking scheme for using the nearby car parks. I also would not use this hotel if my wife came with me as she is disabled and would have great difficulty even trying to get into the room let alone use the toilet or shower. Having said that, I obviously do NOT know if the hotel has bigger rooms for the disabled as I did not require one.

Liked: Clean and tidy.
Disliked: Small room.

Exceptional

Very good

Liked: It was a clean and very nice place with very good staff. I had my birthday and the staff stored the cake until we were ready. I came for my son's graduation. Very close to city centre. Very nice indeed.
Disliked: Twice per week they could offer a choice of full English breakfast. Staying for longer stay the continental breakfast every day is too much.

Fantastic staff always happy to...

Liked: Excellently situated for Leeds and things we wanted to do.
Disliked: I think having only one set of plug sockets meant it want easy to do your hair and not having a kettle.

Good

Not cheap but very basic

Liked: Good location very clean staff helpful
Disliked: Toilet door couldn't be closed without making very loud noise. No chair in room

Poor

Liked: My experience was disappointing. The customer service was unhelpful. The room was very small, not properly cleaned, and had an unpleasant smell. Additionally, the lifts were out of order, which led to long waiting times. Overall, the service and facilities did not meet expectations. No car park available for the hotel but on the website claimed to have car park this clearly unhelpful .
Disliked: The rooms smile

Very good

It was very small

Liked: It was very small not fair for family
Disliked: Toilets and shower

Not impressed

Liked: Location
Disliked: The staff, he was very blunt with us wasn’t very welcoming