ibis budget Freiburg Sued

Exceptional

Exceptional

Disliked: The location is a bit far from the City Center. However everything is excellent.

Superb

Passable

Exceptional

Very good

Poor communication, unclean rooms, and...

Liked: The travel time to the Münster and Schlossberg was reasonable.
Disliked: Poor communication. I submitted rooming lists and was told we’d be allowed early check-in to one room to store bags, but the staff on site had no knowledge of either. I had to show them the communication in the Booking app.What we received were mostly rooms with full-size double beds, i.e., single mattresses meant for two people, despite having booked standard double rooms assuming they would have two separate beds. Only one of the rooms had two beds we could push apart. The rest forced student pairs to share one full mattress, which was not what I had arranged. This setup may be fine for couples but was inappropriate and uncomfortable for a student group. One student reported damp sheets on arrival. I also found a toilet in one of the rooms that was visibly unclean with visible, hardened fecal matter on the seat and in the bowl. I had to locate a cart with cleaner in it and clean it myself because there was no longer anyone working in reception.Several rooms had glass showers with full visibility from the bed, awkward for teenage students. The AC did nothing to cool the rooms, and with no shutters or screens on the windows, bugs were a problem if we tried to ventilate.Would not return—frustrating stay.

Exceptional

Nice, but hot stay

Liked: Very clean and simple. Good breakfast. Nice staff.
Disliked: The only problem was that the A/C was very weak, so the night was hot.