Good

Liked: Not the most comfortable bed for me, but rest of the room is great, location is also very good if you need to stay next to the station. Staff was very friendly!

Non existant

Liked: Business trip delay no answer from the booking to be able to delay the reservation
Disliked: Communication

Overnight getaway

Liked: Directly across the street from Gare St Jean (train station); Informed reception of my arrival time and the room was ready upon arrival (earlier than standard check-in time); English speaking reception team assisted with navigation via tram (Great! tram system with access outside the front door)
Disliked: THE NOISE AT NIGHT!! - My room was on 2nd floor facing the train station - and between the noise from people outside on the street, worse yet the people in the room above me - who enjoyed their stay as if no one was beneath them - I lost 3 hours of needed sleep after travel The hotel needs soundproof rooms!!!!!!

Good price, good location

Liked: Good location
Disliked: Eggs at breakfast not always available

Superb

Liked: Location - perfect for the station. Even though in the centre was very quiet. Very comfotable

Great place before after train...

Liked: Location, just opposite the train station and the tram stop. I was also upgraded to a nice room

Very good

Convenient location

Liked: We enjoyed the locationAcross from the train station,tram and busesSo convenient
Disliked: We found the hotel rooms tired and not as comfortable for us as a Senior coupleBeing so close to the Gare De Saint Jean and our window facing out it was too noisy

Superb