I'll reconsider for a future...

Liked: Location and parking facility is good
Disliked: We have been there also for a whole day meeting. Lack of toilet on floor 2 and 1 (restaurant floor) (unless they have hidden them pretty good) means you'll need to go to ground floor for toilet break. Fair price for a hotel like this should be 150-175 not 270ish. Perhaps pricing was influenced because of some four day celebrations in Hamburg area.

Exceptional

Very good

Superb

Liked: The location is quiet yet close to all the areas we wanted to go. It’s perfect if you’re seeing the Harry Potter show. Minibar was included during our stay which was a pleasant surprise. Thank you
Disliked: €29 for breakfast is a hefty sum! The fridge was really dirty. I wouldn’t have wanted to put any food in there.

Good

Disliked: A fellow guest asked me to present my identification and key card when I got onto the elevator. He was prejudiced and racist in his remarks and demeanor towards me. I am a young black man from the United States and just completed my graduate degree (Masters in Business Administration) from St. Gallen in Switzerland. I responded respectfully and professionally despite his lack of manners. His wife was utterly embarrassed.

Superb

Exceptional

Superb

Superb