Very good

Liked: Location and the staff were excellent

Liked: Location
Disliked: No

Disorganized and inconsistent

Disliked: Very disorganized. No housekeeping provided because rooms were booked with booking.com rather than direct, which would have been good to know because it was a very expensive rate and we could have matched it on the Hyatt site. We called several times to ask for housekeeping and were told they would send someone up and no one came, and no one explained the no housekeeping policy until late on the third day of our stay. One room had coffee supplies, one didn?t; the person at front desk said there were robes in the room, there weren?t; the staff was not well trained.

Passable

Liked: Location
Disliked: Don?t alert the Guess about service that are not providing , for example, valet parking , housekeeping serviceMisleading information in the website

Exceptional

Exceptional

Very good

Exceptional

Bad