Hyatt Union Square New York Guest Reviews
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Write a review
Michael Tue, 26 November 2024
Exceptional
Scott Mon, 25 November 2024
Superb
Huda Sun, 10 November 2024
The hotel is the best...
Liked: location was great, friendly staff, cozy and pleasant rooms
Disliked: inadequate insulation between rooms
Elise Mon, 4 November 2024
Very good
Liked: Excellent breakfast , room was very clean and quiet, location was great for traveling easily all over the city due to the numerous subway lines converging at Union Square
Disliked: Both the room and bathroom lacked sufficient counter space
Lorena Sun, 3 November 2024
Terrible price-quality relationship
Liked: Location
Disliked: The bed was uncomfortable, the mattress was sunken.We asked for change, yet the hotel doesn’t have replacements.The room was too small, no kettle, no amenities. The price-quality relationship it is not fair.The final price of the stay was never clear until I checked my credit card statement after the check out. The personnel charged an additional non informed fee. No-one explained to us the details at check in or check out. The ppl at front desk is not properly prepared to provide them.
Anthony Tue, 29 October 2024
Excellent
Liked: Location
Disliked: A bit dated
Jacqueline Sat, 19 October 2024
Exceptional
Liked: Great location, room was comfortable. Staff is exceptional!
Disliked: The spigot in the sink is too close to the sink bowl and it is difficult to wash hands properly or comfortably.
Esti Fri, 18 October 2024
Passable
Katherine Thu, 17 October 2024
Bad
Joan Tue, 15 October 2024
I recommend the Union Sq...
Liked: Enjoyed the restaurant as a quiet relaxing place to eat dinner at the bar
Disliked: Wasn’t a great view out the window but was better than the black curtain