Very good

A bit pricey but worth...

Liked: Staff have always been exceptionally pleasant and helpful
Disliked: They stopped serving coffee at 7:30 AM!

Exceptional

Superb

Great location, top class hotel.

Liked: Location is great - right outside Union Square. Lots or places to eat and drink (including a great bar downstairs. Easy access for taxi's from airport with standing zone right outside.
Disliked: Not much - rooms are a little small and the view was not very good, but understand this is Manhattan. Rooms on the street side would be much better.

Loved it

Liked: Perfect for a spot to sleep. Small but comfortable

Definitely coming back

Liked: Fantastic hotel and better service Daniel, Tanya, and Bianca were phenomenal and super accommodating 10/10 would recommend

Good

Liked: Great food and drink. Very clean room.
Disliked: Very understaffed, poor check in experience. Interior doors are paper thin and a door opening down the hall sounds as is it?s your own door opening.

Very good