Nice place, pricey if you...

Liked: Check in was easy, except we arrived before 4:00 and had to wait for our room to be ready. Love the location. We had stayed a few years ago, before Covid 19, and used our time share to trade for a fantastic 2 bedroom, allowing my mom to join us. It made for some unforgettable memories. For our August 2021 vacation, our room (1 bedroom)faced the Hyatt shops, and although it was a bit noisy at times, we had a great view of Camel and Snoopy rocks. I enjoyed sitting on the balcony every morning, having a cup of coffee and writing in my travel journal regarding the adventures of the day before. The views were fantastic as I love the red rocks. In the evening, a glass of wine either on the balcony or by the firepit made for a great way to end the day.
Disliked: We felt pressured to take the Residence tour. We resisted this until the day before we were to leave. I told the concierge that we wanted to talk for just a few minutes (5-10) because we had some questions, and that we didn't want the whole presentation, but ended up being there for the entire 90 minute presentation of a high pressure sales pitch. In addition, even though we are members of Interval International, due to the points system that Hyatt NOW uses, we were told we would no longer be able to trade our weeks since Hyatt no longer does the weekly trades. So, we probably will no longer be able to stay with you which is very disappointing. Also, if we had attended the regular presentation, we would have received a Visa debit card valued at $100. What we received was a Sedona Calendar for 2021 and 2 bottles of water. Sorry we wasted the salesman's time, and that he wasted our valuable vacation time. Since we were unable to trade using our timeshare we paid out of pocket. :( $$$$$