Hyatt Regency Washington

enjoyable stay

Liked: Enjoyed breakfast buffet and pool. All of the staff were friendly and helpful. There was remodeling taking place yet our stay was not effected by noise.

Great location, Great staff.

Liked: The staff were extremely helpful, very friendly and professional. The room is nice and clean. The location of the hotel is great.
Disliked: We did hear noises early morning while we were sleeping. We have been notified that there were constructions due to hotel's renovation.

Great location and nice service

Liked: Breakfast was pretty good, although I think ours was temporarily served in their rooftop restaurant while renovation is going on. The new swimming pool was a bit crowded (it's a bit small for the size of the hotel), so we decided not to use it. The little fitness room was good, but the ceiling was way too low - I won't be surprised if someone ultimately breaks it by a dumbbell.
Disliked: The renovation didn't bother us much although it impacted the look of the hotel and we've heard some loud noise from time to time.

Disappointing and indifferent.

Liked: Room size was decent and room was clean.
Disliked: Hotel is not full service, not close to 4 or 5 star. More like a Holiday Inn Express without their free breakfast. We had an early flight and asked if we could have a taxi booked. We were told to book an Uber ourselves. No offer for a wake up call or offer to assist. Restaurants and room service close at 10 pm. As does the “market”, which is a glorified gift shop. When asked about late night options in the area, the front desk told us to look at Uber Eats. No in room mini bar or snacks. Just an empty fridge. Beds, albeit new, were uncomfortable and bedding looked cobbled together. All in all, I’d be fine if this was a Hampton Inn or Holiday Inn Express along a turnpike exit - not a Hyatt Regency within spitting distance of Congress.

Exceptional

Pleasant

Liked: Did not have breakfast .
Disliked: Loud constructions in the lobby

Superb

Not going to repeat

Disliked: Unaware site under construction. We checked in then left to attend concert then returned to find police barricading the roads to access hotel. My friend was starting to feel ill due to extreme heat and for her well-being we made the decision to go back to Virginia rather than wait on the unknown police event. I returned after midnight to retrieve our belongings from room that we ended up not staying in. It was an expensive disappointment.

Pleasant

Liked: Comfortable beds and location great
Disliked: No coffee or tea in your room. You have to purchase an expensive tea or coffee from the shop.