Exceptional

Good

Liked: Breakfast was very expensive for what it was. We weren't informed it was $15 per person, for an apple or banana, a small yogurt, a cheap sugary muffin, Cranberry juice (filled with 75% sugar water!).
Disliked: Took running the water a minimum of 7 min every time to get past the cold water for a lukewarm shower.... think how much your water is wasted everyday. 1.5" roach (at least dead) found on the carpet .

Appreciate the good hospitality extended...

Liked: Most staff were very friendly & welcoming. Grab & Go meals were available for breakfast, lunch & dinner, just a2 or 3 choices, but were served quickly. They didn't have sit down dining due to Covid so at least they took care of guests and didn't et them go hungry.
Disliked: No housekeeping services, due to Covid. The hotel isn't particularly elegant, even though it's a Hyatt Regency, and decorating was minimal. You expect more when your paying almost $500/night. To be fair, I booked less than a week before travel and it was a high demand period for them. No doubt they're hurting from horrible Covid shutdowns & trying to make up lost income.

Pleasant

Pleasant

Exceptional

Liked: Staff was friendly and informative We've stayed at a Hyatt hotels and they are always exceptional
Disliked: I don't know what more I could say It was a great visit

Good

Superb

Disliked: Wearing a mask should be optional

Average