ok not extremely satisfied

Liked: location
Disliked: had to relocate room 3 times, lobby extremely cold restaurant in lobby therefore food got very cold quick. second day a mouse was running around the restaurant had everyone in a frenzy

Very good

Disliked: Drapes were dusty

Had a wonderful first visit...

Liked: Staff was top notch. So accommodating , helpful and pleasant.

Very good

Exceptional

Very good

Exceptional

Liked: Really good restaurant in the hotel. My child had a minor problem while in the pool. The staff were quite quickly attentive but I felt this was a little excessive for what happened. I understand they have to cover themselves from lawsuits in America but felt the response was a sign of the times instead of actual care. I thought I could sort it out as a mother but they intervened. Mixed feelings but otherwise it was fantastic vibe.

Very good

if you need big beds,...

Liked: Closed to Union Station and the Mall
Disliked: The beds: too small.Had to argue on the agreed price with Booking, they wanted to charge me more; it was luckly quickly resolved