Hyatt Regency Washington

Good location, perfect place to...

Liked: Location was great
Disliked: It was under construction, but it wasn’t told before, the main entrance and lobby were a little bit messy

The stay was ok. Could...

Liked: Location
Disliked: Room and shower were small

One not to be repeated....

Liked: The location was good for Capitol Hill and main strip of museums
Disliked: The fact that the hotel was having work done and not informed when booking. No amenities in the bathroom ( shower cap,no water in fridge etc). The air conditioner very noisy, room needs a lot of work to bring it up to an acceptable standard.

Stay here! Great staff..cozy room..delicious...

Liked: The location to all DC’s landmarks are great! Step outside the hotel and look up the street to see the Capital Building large as life! We valeted our car with the Hyatt staff where it was kept safe and secure. When we didn’t walk, we used Uber. The staff out front are phenomenal and friendly. They keep things moving out there! The Front Desk staff are professional and helpful. And the dining staff are exceptional! Always making sure we got enough coffee and juice in the morning. We were on the 11th floor, and since this location is undergoing renovations, they moved the dining area to the 11th floor; just a walk around the corner of our room. Though I was hesitant to stay because of current renovations, this did not detour from our stay one bit. Front desk notified us of a 2 hour water shutoff for a couple hours; and said if it was an inconvenience we could move to another room. This was not an inconvenience as we were out and about enjoying the day. The renovations should be done by Fall, 2025. Nonetheless, stay this Hyatt and enjoy everything about DC at this location. If we ever come back to DC, this is where we will stay!
Disliked: Honestly I can’t say anything I didn’t like. I gave the Hyatt a 9 but that was for the construction going on inside, however it didn’t detour or distract us from the great breakfast and wonderful room.

Exceptional

Liked: The whole experience was wonderful from check in, Shelby was extremely attentive and went an extra mile to make our stay unforgettable.

Passable

Disappointing

Liked: Breakfast bar great
Disliked: Construction loud noise. Pool not great lighting for kids in it. Someone used room # at bar not sure how that was processed, manager fixed it immediately and was very nice

Exceptional

Liked: Everything was exceptional.

We would use the Hyatt...

Liked: Meals were very good. The Prime Rib was excellent. Breakfast was excellent as well. Our room location weas fine. The staff was very helpful and professional.
Disliked: My wifw was a light eater. Me, on the other hand, always has a healthy appeptite. We may have aten breakfast more often at the hotel had she been allowed to pay for a smaller order.