Name: Hyatt Regency Waikiki Beach Resort & Spa
Address: 2424 Kalakaua Avenue, Honolulu, HI
Telephone: (888) 420-1676
Rating: 4.25

Hyatt Regency Waikiki Beach Resort & Spa Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Exceptional

Very good

Aside from the great location,...

Liked: The location is excellent—just a short walk to the beach and shopping areas, with convenient access to transportation.
Disliked: The staff were unhelpful and lacked basic hospitality. The breakfast was very poor in both variety and quality. Room hygiene was unacceptable—dirty bedsheets and leftover trash made the stay uncomfortable and disappointing.

Exceptional

This Hyatt was in the...

Liked: Our room had an ocean view over Waikiki Beach and the hotel location meant we only had to walk across the street to be at the beach. The hotel offered a beach towel service which was very helpful so we didn't have to buy beach towels or use our room towels. Room keys were offered but the coolest thing was the wrist band keys were were given which we wore constantly instead of carrying room keys; the wrist bands gave us elevator and room access and was one less thing to carry.
Disliked: Elevators could be a bit slow at times, but we were on the 15th floor and delays were usually early in the day when everyone was going to the beach, so the wait was understandable. Our room had a shower with unreliable pressure and temperature, but one call to the hotel desk got it fixed right away.