The hotel is in a great location; provides underground parking with in and out privileges; the staff were friendly and welcoming; the rooms were clean and updated, despite not offering a mini fridge. The bed was incredibly comfortable and we had an overall great experience. We have stayed at various Hyatt's before with little to no issues.

Liked: The hotel room was clean, organized, welcoming, safe and in a great location close to everything.
Disliked: No mini fridge in the room which is extremely disappointing.

Liked: Great service; great room.

Requested a double bed room (smoking) and it wasn't ready so we ended up taking a Queen size bed and asked for a cot. We got into the room and realized there was no way a cot would fit in so we ended up switching our room to a non smoking room. Good looking room, however, it was very small - we kept banging our legs up against the corners of the beds. The shower is small so if you are a bigger person don't bother showering.

Liked: In a good area for restaurants.
Disliked: Hotel rooms are extremely small.

Good

Good

Liked: Everything was amazing
Disliked: Nil

Liked: Very nice hotel. clean rooms and staff very accommodating
Disliked: Parking was expensive. I paid the hotel $32 to park. I was then given a bill from the parking lot for $65. I gave that to the desk and was told they will adjust it. I hope they do

Liked: Excellent location. Close to Convention Centre, entertainment and restaurants.
Disliked: It was probably the darkest hotel room I've ever stayed in. Could be updated for a modern traveller with more and more easily accessible outlets, USB chargers, etc. The radio/alarm clock had enough lights and glow to land an aircraft - needed to unplug.

Disliked: Needed maintenance

Liked: Very clean and friendly staff

Disliked: Room was not clean, the fire alarm went off at 2am for half an hour and the staff did nothing to try to compensate.i wouldn't go back.

Liked: location
Disliked: no indoor pool