Hyatt Regency Toronto

The hotel is in a great location; provides underground parking with in and out privileges; the staff were friendly and welcoming; the rooms were clean and updated, despite not offering a mini fridge. The bed was incredibly comfortable and we had an overall great experience. We have stayed at various Hyatt's before with little to no issues.

Liked: The hotel room was clean, organized, welcoming, safe and in a great location close to everything.
Disliked: No mini fridge in the room which is extremely disappointing.

Liked: Great service; great room.

Requested a double bed room (smoking) and it wasn't ready so we ended up taking a Queen size bed and asked for a cot. We got into the room and realized there was no way a cot would fit in so we ended up switching our room to a non smoking room. Good looking room, however, it was very small - we kept banging our legs up against the corners of the beds. The shower is small so if you are a bigger person don't bother showering.

Liked: In a good area for restaurants.
Disliked: Hotel rooms are extremely small.

Exceptional

Liked: The staff were all friendly and helpful. The bed and pillows were comfy!
Disliked: Nothing

Great location but terrible terrible...

Liked: The location is great and the beds are large and comfortable
Disliked: It’s needs a serious renovation. The room interiors are dated and look sad. The carpet was filthy with something sticky on it. Paper cups kept in the room for tea and coffee. Is the standard that Hyatt has dropped to? We had put in a message for a late check out since we were checking only post midnight but none was passed on to the front desk.

Superb

Liked: Great location, very helpful and friendly staff.

Exceptional

Liked: Great location, friendly staff and very clean rooms and amenities

Very great experience

Liked: Great location, friendly staff. Great bar downstairs. Very easy check in/check out. Very comfortable

Exceptional

Very good

Highly reccomend.

Liked: Central location for attractions and restaurants. Room and bed were excellent.
Disliked: Nothing

1 week at the hyatt

Liked: The room was clean, well maintained, all stocked, all around pleasent
Disliked: Billing problems, double and triple charges, cards not being accepted only with special forms. Very expensive for many small things not to be quite right.