The hotel is in a great location; provides underground parking with in and out privileges; the staff were friendly and welcoming; the rooms were clean and updated, despite not offering a mini fridge. The bed was incredibly comfortable and we had an overall great experience. We have stayed at various Hyatt's before with little to no issues.

Liked: The hotel room was clean, organized, welcoming, safe and in a great location close to everything.
Disliked: No mini fridge in the room which is extremely disappointing.

Liked: Great service; great room.

Requested a double bed room (smoking) and it wasn't ready so we ended up taking a Queen size bed and asked for a cot. We got into the room and realized there was no way a cot would fit in so we ended up switching our room to a non smoking room. Good looking room, however, it was very small - we kept banging our legs up against the corners of the beds. The shower is small so if you are a bigger person don't bother showering.

Liked: In a good area for restaurants.
Disliked: Hotel rooms are extremely small.

Exceptional

Exceptional

Exceptional

Exceptional

Exceptional

Superb

Great stay!

Liked: Even during a pandemic, they made our stay comfortable and safe. Went above and beyond and decorated the room better than I expected.
Disliked: Nothing to not like!

Exceptional

Liked: Kishor, the person who checked us in and out, was so kind and good at his job, really had a positive impact on our stay overall.

Passable