Hyatt Regency Toronto, Toronto

The hotel is in a great location; provides underground parking with in and out privileges; the staff were friendly and welcoming; the rooms were clean and updated, despite not offering a mini fridge. The bed was incredibly comfortable and we had an overall great experience. We have stayed at various Hyatt's before with little to no issues.

Liked: The hotel room was clean, organized, welcoming, safe and in a great location close to everything.
Disliked: No mini fridge in the room which is extremely disappointing.

Liked: Great service; great room.

Requested a double bed room (smoking) and it wasn't ready so we ended up taking a Queen size bed and asked for a cot. We got into the room and realized there was no way a cot would fit in so we ended up switching our room to a non smoking room. Good looking room, however, it was very small - we kept banging our legs up against the corners of the beds. The shower is small so if you are a bigger person don't bother showering.

Liked: In a good area for restaurants.
Disliked: Hotel rooms are extremely small.

Good

Liked: Location
Disliked: Noisy

Exceptional

Unmemorable.

Liked: Proximity
Disliked: No fridge in the room, terrible view for the cost, disappointed. Fraternity group was staying at the same time - very noisy late at night, disrespectful of other guests.

Very good

Liked: The breakfast was amazing and we had a lot of choice (the omelets station was great).The room was big and comfortable.The others employees were nice.
Disliked: The shower was cold during a long time, one of us had to take it cold.An employee was very rude and condescending during the breakfast. I ask her to check if my muffin had cardamom in it as I'm highly allergic to it, but she just told me that it came from outside and leave. She put the bill in the middle of our meal, without being ask, "to be sure we don't forget it" and she insisted after. We had a few of unpleasant remarks during our breakfast. We didn't felt welcome at all. At the checkout, nobody asks how our stay was.

Good

Enjoyable Experience!

Liked: Our room was lovely with a King size bed and a very large flat screen T.V. The decor was nice, as was the layout of the room. We were at the end of the hallway and our room was very quiet. We had a nice view of the CN Tower. We were only a short walk to The Princess of Whales Theatre, where we caught a show. Many restaurants were within walking distance as well. Very nice place to stay! Two thumbs up!
Disliked: We had breakfast at this location the next morning after our stay. The food and selection was good, but a bit pricey. Lots at the buffet, but once again a bit over priced.

Very good

I would stay there again,...

Liked: I liked the location and the ambiance of the hotel. I asked for a room with a view and I certainly got it!
Disliked: I didn't like the fee's I wasn't aware about, like the fifty dollar per night deposit fee. I also didn't like the length of time the hotel took to remove the payment, well after I'd returned from my trip.