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AustraliaHyatt Regency Toronto Guest Reviews
Overall Average Score:
Very Good (4.2 out of 5)
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Tania, Cambridge, visiting Budweiser Stage Sat, 19 August 2017
The hotel is in a great location; provides underground parking with in and out privileges; the staff were friendly and welcoming; the rooms were clean and updated, despite not offering a mini fridge. The bed was incredibly comfortable and we had an overall great experience. We have stayed at various Hyatt's before with little to no issues.
Liked: The hotel room was clean, organized, welcoming, safe and in a great location close to everything.
Disliked: No mini fridge in the room which is extremely disappointing.
Dave, Thunder Bay Sun, 4 January 2015
Liked: Great service; great room.
Adriano, Milton Thu, 14 August 2014
Requested a double bed room (smoking) and it wasn't ready so we ended up taking a Queen size bed and asked for a cot. We got into the room and realized there was no way a cot would fit in so we ended up switching our room to a non smoking room. Good looking room, however, it was very small - we kept banging our legs up against the corners of the beds. The shower is small so if you are a bigger person don't bother showering.
Liked: In a good area for restaurants.
Disliked: Hotel rooms are extremely small.
Myriam Thu, 22 July 2021
Exceptional
Mitch Tue, 20 July 2021
Very good
Nzubechi Tue, 20 July 2021
Exceptional
Lilian Sun, 18 July 2021
Liked: Location is great, close to many restaurants, nightlife and sports complexes.
Disliked: Room seemed small and oddly decorated.
Brooke Fri, 16 July 2021
Exceptional
Liked: The views were amazing, location was great, and staff was very accommodating.
Lynn Thu, 15 July 2021
Dirty
Liked: We were both disgusted with this property so I don?t have much positive things to say.
Disliked: We travelled during covid in what was once the largest hot spot in ontario. The room we were given was NOT cleaned prior to our arrival. Dead bugs in the bathroom, crayon shavings on the floor (I am assuming it?s an eyeliner shavings) dog kibble on the floor. Horrible! We typically stay at the King West and will continue to do so. I will also be contacting head office as our two nights stay was almost $500 and when paying that kind of money, you shouldn?t be staying in filth.
Andrei Thu, 15 July 2021
Very good
Robert Tue, 13 July 2021
Liked: It is a nice, clean hotel. Close to Queen street west and the theatre district.
Disliked: The recessed headboards on the bed made the night's sleep somewhat uncomfortable.
William Sat, 10 July 2021
Pleasant
Ethan Thu, 8 July 2021
Overall it was okay, the...
Liked: The staff was super friendly and accommodating, and the view from the room was amazing. I wish the bed was a little closer to the window (if not you cant see the tower). The location was also very good.
Disliked: The cleanliness was not what I expected especially for such an acclaimed hotel. There was this gross brown/yellow stain above the mirror on the bed, there was stains on the shower curtain. The worst part was the shear just inside the curtains had what looked like dried blood stains on it. The staff was super accommodating and fixed the shear right away but still disappointing for the price paid.
