The hotel is in a great location; provides underground parking with in and out privileges; the staff were friendly and welcoming; the rooms were clean and updated, despite not offering a mini fridge. The bed was incredibly comfortable and we had an overall great experience. We have stayed at various Hyatt's before with little to no issues.

Liked: The hotel room was clean, organized, welcoming, safe and in a great location close to everything.
Disliked: No mini fridge in the room which is extremely disappointing.

Liked: Great service; great room.

Requested a double bed room (smoking) and it wasn't ready so we ended up taking a Queen size bed and asked for a cot. We got into the room and realized there was no way a cot would fit in so we ended up switching our room to a non smoking room. Good looking room, however, it was very small - we kept banging our legs up against the corners of the beds. The shower is small so if you are a bigger person don't bother showering.

Liked: In a good area for restaurants.
Disliked: Hotel rooms are extremely small.

would?ve have chosen another hotel...

Disliked: pool closed.. elevators not working. windows un openable.

Very good

Exceptional

not worth the money

Liked: the pool was amazing and location
Disliked: booked the delux suite and says there was a fridge didn?t have one they said they would bring one up never did the room didn?t look like any of the pics advertised

Convenient location in downtown Toronto...

Liked: Downtown location was convenient
Disliked: Too pricey but staff were courteous and polite

qucik and comfortable

Liked: it was a quick overnight, we did not use many other amenities other than the room
Disliked: not being charged for the bottle of water was a nice touch. Not sure why the fridge was in the middle of the room. Kind of a tripping hazard

Very good

Disliked: Evening meal and a swimming pool.

Great location and service but...

Liked: The service was great and the location was superb.
Disliked: The beds were not comfortable at all and neither were the pillows. Nobody out of 6 people I stayed at the hotel with were able to access to the free wifi.

Superb