The hotel is in a great location; provides underground parking with in and out privileges; the staff were friendly and welcoming; the rooms were clean and updated, despite not offering a mini fridge. The bed was incredibly comfortable and we had an overall great experience. We have stayed at various Hyatt's before with little to no issues.

Liked: The hotel room was clean, organized, welcoming, safe and in a great location close to everything.
Disliked: No mini fridge in the room which is extremely disappointing.

Liked: Great service; great room.

Requested a double bed room (smoking) and it wasn't ready so we ended up taking a Queen size bed and asked for a cot. We got into the room and realized there was no way a cot would fit in so we ended up switching our room to a non smoking room. Good looking room, however, it was very small - we kept banging our legs up against the corners of the beds. The shower is small so if you are a bigger person don't bother showering.

Liked: In a good area for restaurants.
Disliked: Hotel rooms are extremely small.

Disliked: Thought it was a bit pricy for the size of our hotel room , room was nothing special. Underground parking was expensive for guests & not very convient parking :(

Good

Liked: Location , was great and the room was nice , and clean
Disliked: There was only one elevator working , we had to wait 20 mins to get down to the lobby , and the breakfast was horrible

Nice accommodations in a central...

Liked: Liked that it was central, beds were comfortable. Loved that they accommodated a ?no allergy bedding? request. Liked the hairdryer being available. The view was great. Concierge person was very helpful. All of the people at the desks were very helpful to us.
Disliked: Bathroom small with no counter space. A mirror over the desk area would have been helpful for 2 people getting ready at the same time. Lighting in the whole room was very poor, very dim.

Great

Not worth the money compared...

Liked: The staff are extremely friendly and helpful. Breakfast was pretty good (though expensive) and the lobby looks great. Parking price was pretty okay too, beds were comfortable and good pillows. The view from our room was very good as well.
Disliked: Value for the money is not good at all. I expected a lot more from this Hyatt Regency seeing as other Hyatts around the world are far better off than this one. No minibar in the room, breakfast was way too expensive for what it was, the day we checked out only 1 out of 4 elevators was working resulting in it constantly being full and us having to wait 20 minutes just to get down to the lobby.

Read my experience, save your...

Disliked: Rooms are old and dated. Musty smell upon entering, Very limited fresh air circulation. Tub backed up water. Sent my light tan shoes to be polished they came back blotchy, the attendant used a dark brown suppose to a clear polish, told me after I complained that he could fix it, came back to the room later to find my shoes a disaster, see the photo attached. I later received a $20 fee bfast voucher at the expense of my ruined $200 shoes. At $700 a night I had much higher expectations of the Hyatt. This is a 3.5 stay at best.

Out of this world

Liked: Very good breakfast,plenty to choose from.
Disliked: No draft beer in the bar.

Exceptional

Liked: Location, room, awesome breakfast, friendliness of staff.
Disliked: Cost of room.

Run in the gym (19th...

Liked: Nice location, very good hotel. Good gym and the swimming pool water wast not cold (even though there were only 25º outside). Comfortable bed, nice city sights. I would come back.
Disliked: No complaints, everything was good.