Exceptional

Liked: Friendly staff

Lovely hotel with great service...

Liked: The staff was very helpful! My Hotwire reservation was a challenge to find and the desk clerk and manager found it. The free good wine at the bar and the friendly young bartender added a great touch! The hotel was clean, modern and very pleasant. Proximity to and a list of restaurants was much appreciated.
Disliked: We were on the third floor in a quiet room however it was a little warm because I didn't turn down the temp until too late. Even 70 degrees was too hot to sleep.Also, there was a big bright stain on the carpet and only one large towel each in the bathroom and no robes. When paying almost 400/night from a discount app, these would have been appreciated. I realize hotels have become more expensive due to various reasons however Sonoma is now the new Napa. My husband and I are middle class professionals whose daughter will be attending Sonoma State for music and we will be coming to the area often for performances. Due to prohibitive lodging costs we'll mostly be camping in our mini rv. I would stay at the Hyatt again but not likely more than once a year. I seriously doubt any employees working there could afford to stay either.

Exceptional

Superb

Liked: Location. Room comfortable. Pool wonderful.
Disliked: Rooms a bit sparse, more homey feel needed. Needs a small store for snacks, drinks.

Good

Convenient location

Liked: Staff was great. Facility was fine
Disliked: Property was a little close to the freeway for those of us that sleep with the window open. Not bad, just not perfect.

Enjoyed very much, but paying...

Liked: Too far from lobby area. Otherwise very good.
Disliked: Free parking for car

Good

Liked: Good parking & massive lobby and outdoor hard scape.

Very good