Hyatt Regency San Antonio Riverwalk Guest Reviews
Write a review
Write a review
Joe, Aust, visiting Frost Bank Center Sun, 14 April 2024
Rooms were clean; valet personnel were extremely helpful. Excellent location; the hotel is beautiful!
Disliked: None.
Richard Mon, 7 July 2025
Very good
Montoya Mon, 7 July 2025
Exceptional
F Mon, 7 July 2025
Very comfortable downtown spot
Liked: Really well thought out hotel - has everything that you might need available within the hotel. Great beds and amazing shower. Pretty easy to access from the airport.
Debbie Mon, 7 July 2025
Amazing weekend for me and...
Liked: Perfect location
Disliked: Nothing to not like
Ebony Mon, 7 July 2025
I expected better.
Liked: The location was awesome, and the room was spacious and clean. It was quiet. I didn't hear nose in the hallways. Mr. Salvador (engineering) sent my husband and I a bottle of wine for our anniversary. He is so very thoughtful
Disliked: The bed was uncomfortable. We had problems with the A.C. someone came to fix it it cooled well during the day, but at night, it would be warm in the room. We tried to eat at the restaurant in the hotel no one ever came to our table to take our order. So we had to leave in the rain to get food.
Jorge Sun, 6 July 2025
Never again
Liked: Location
Disliked: Room had NO view! Curtains opened to an empty conference black room. No soap available on the vanity. Loud music from room next door till past midnight.
Ira Sun, 6 July 2025
Not worth the money
Liked: Good location
Disliked: Our room was not cleaned even though we asked several times.The beds are in bad condition.Very noisy at night due to the location
Ramona Sun, 6 July 2025
A Beautiful Place on the...
Liked: The location on the River Walk is excellent. The lobby and atrium are very attractive. Check in was quick. Our bed was comfortable. The room is small but arranged well. The staff was friendly.
Disliked: The cleaning staff hadn’t put the trash liners in the trash cans. I did that. There was only one coffee cup in the room so my husband and I shared a cup of coffee. The restaurant is very expensive, especially for breakfast. A simple breakfast is $22.00.
Anonymous Sat, 5 July 2025
We had a great stay.
Liked: Very clean
Disliked: Really clean room.
Charles Fri, 4 July 2025
Superb