Name: Hyatt Regency St Louis at The Arch
Address: 315 Chestnut Street, Saint Louis, MO
Telephone: (888) 420-1647
Rating: 4

St Louis is awesome, come to the Hyatt hotel, go to the arch, enjoy downtown.

Liked: Convenient to the downtown area. Very clean; staff was very friendly and helpful.
Disliked: No, not at all.

Would stay here again! Great place to stay if you are going to Cardinals, Rams games. Or visiting the Arch!

Liked: Very nice, clean and well organized hotel!
Disliked: Nope.

I am not paying for...

Liked: The location was the view of Arch, Mississippi River, Arch park, Fireworks -high window view
Disliked: We walked into 1626 room-73 degrees. The air conditioner kept turning off that they had to move us to another room. I had to sleep on the floor in order for the room to be cooler; the maintenance man was unable to get it to stay on after 2 attempts . Was moved to Smaller room with view of Court house- (1556 room) no Arch or Fireworks- paying the same rate for 2 nites. The whole purpose was the view on higher floor. They did deduct one night and free breakfast. Went to get car from Valet parking garage; waiting for 15minutes and went back up to lobby to ask about Valet person; deducted one night of free parking.

The "St. Louise Arch" Hotel

Liked: Great value for the location, before the upgrades. Closest hotel to the Arch with awesome Arch views. Our rooms were complimentary upgraded to suites because we used Bookings to reserve our rooms, and what we reserved was not available. Those suites we awesome and very large. Rooms were emaculately clean and well furnished. Easy walk to the Arch, the Arch Park, Mississippi River, and restaurants. Free, under hotel parking.
Disliked: Frustrating: Elevators were slow, and 50% were not working, resulting in large groups waiting on each floor.

Superb

We had a wonderful visit

Liked: Location was perfect. Breakfast was good. Room service would have been a bonus. Housekeeping restocked towels and coffee, but did not empty trash. There were cracked, moldy and missing tiles in the bathroom. The beds were too hard and there were no extra blankets. Staff were very friendly. The bartender was aloof and you need alcohol free selections of beer.
Disliked: Location. Location. Location