I'm very disappointed with the Hyatt.

Disliked: The Harlem Globetrotters were also staying at the Hyatt. They were running in the halls and slamming doors all night despite several calls to the front desk to ask them to interceed. We were hoping to have a lovely brunch on Monday - my friend ended up not staying the night due to the noise and I left at 9am Monday and no breakfast.

Liked: The staff was super.
Disliked: The rooms were not clean. I had a stain on my comforter when I first arrived and the bathroom had dirty old nasty grout that made me itch.

Disliked: Charge 50 cents to deliver wine glasses to room.

Liked: It was close to the convention center and everyone was very friendly and completely accommodating

Liked: Very efficient and fast check in.
Disliked: Room was mediocre. Older. Clean but drapes were dirty. Not much to complain about for the price I paid but I wouldn't say 4 star.

Liked: This hotel was great, and had nightlife just down the street.
Disliked: No.

Liked: Staff,location,atmoshpere.

Liked: Location, the gym is really nice, free wifi, really nice large bar in the lobby.
Disliked: I wish parking was free but that's a lot to ask these days, so it's not a big deal.

Liked: Exceptional Customer Service.. All staff so friendly and accommodating. Hotel is located in Great location! Overall Great customer experience, I would definitely stay here again.
Disliked: Valet parking a little expensive at $25 a night.

Liked: The hotel was very clean and quiet, but best of all it's proximity to the convention center was so convenient.
Disliked: We had requested a mini-refrigerator in our room prior to check in. Upon arriving there was no refrigerator but a call to guest services quickly rectified the situation.