I'm very disappointed with the Hyatt.

Disliked: The Harlem Globetrotters were also staying at the Hyatt. They were running in the halls and slamming doors all night despite several calls to the front desk to ask them to interceed. We were hoping to have a lovely brunch on Monday - my friend ended up not staying the night due to the noise and I left at 9am Monday and no breakfast.

Liked: Location

Liked: Nice, helpful employees.
Disliked: Carpets worn, elevators dirty. Fixtures dirty. Smell of cigarette smoke. Walls are pretty thin. Lots of noise in the evenings until after 2am. Toiletries were of low quality. No body wash, no moisturizer.

Liked: LOCATION, AMAZING VIEWS FROM THE CAPITOL, STAFF VERY NICE, CLEAN,
Disliked: THE WALL ARE VERY THIN, I HEARD EVERY CELL PHONE CONVERSATION, BATHROOMS EVEN FROM MANY ROOMS AWAY, THE TV REMOTE CONTROL HAD SOME ISSUES. HOT WATER WAS DIFFICULT TO REGULATE , EXPENSIVE AS HELL FOR FOOD AND EVERYTHING

Liked: Staff,location,atmoshpere.

Liked: Location, the gym is really nice, free wifi, really nice large bar in the lobby.
Disliked: I wish parking was free but that's a lot to ask these days, so it's not a big deal.

Liked: Exceptional Customer Service.. All staff so friendly and accommodating. Hotel is located in Great location! Overall Great customer experience, I would definitely stay here again.
Disliked: Valet parking a little expensive at $25 a night.

Liked: Very accommodating, I had a meeting and they granted my late check out!
Disliked: I was supposed to get a capital city view but I didn't get it.

Liked: Location, staff.

Liked: Great location, loved our room looking out over the capital building. Very close to Starbucks! Close to airport. Very friendly and accommodating staff.