I'm very disappointed with the Hyatt.

Disliked: The Harlem Globetrotters were also staying at the Hyatt. They were running in the halls and slamming doors all night despite several calls to the front desk to ask them to interceed. We were hoping to have a lovely brunch on Monday - my friend ended up not staying the night due to the noise and I left at 9am Monday and no breakfast.

Good

We’ll be back.

Liked: Perfect location. Staff superb, including the lobby bar & breakfast service. Wait staff worked together like well-oiled machine! Bravo!

Exceptional

Exceptional

Good

Exceptional

Liked: The location of the property and the cleanliness.

Exceptional

location was amazing even though...

Liked: location was amazing
Disliked: location was amazing even though it was an ongoing construction and many homeless people around. The hotel should include breakfast in total cost of the room

Stay was good; followup with...

Disliked: A $50 temporary authorization hold was charged to my credit card and has still not been released- almost two months later. Two telephone calls required waiting about 30 minutes each to speak to someone in accounting. finally someone emailed me a release that I have to forward to my credit card company. Hopefully this will the resolve the disputed charge.