Hyatt Regency Rochester Guest Reviews
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|0.3 miles from Rochester centre|
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Carolyn Thu, 22 July 2021
Liked: Didn't eat it in
Miranda Sat, 17 July 2021
Amy Sat, 17 July 2021
Looking forward to my next...
Liked: The front desk staff was incredibly friendly. Went to the bar later in the evening. The bartenders were amazing. Stayed for an extra drink just to hang out with them.
Disliked: Everything was wonderful. The parking garage was a little scary but not the Hyatt?s fault.
Lawayne Wed, 14 July 2021
Lindsey Sun, 11 July 2021
Liked: The pool, the lobby was comfortable. Everyone we encountered was very professional and kind.
Disliked: The bed had a stain on it that should have been caught. Also one of the mornings we had cold showers.
Amelia Sun, 11 July 2021
Ruben Tue, 6 July 2021
Liked: Location is great.
Catherine Mon, 5 July 2021
Nice place, but a bit...
Liked: The bed was excellent and comfy and the room was very spacious. The staff was very kind and helpful. I liked the big mirror that was over the vanity, it was very nice to do makeup in it. The room was very clean and we enjoyed having drinks at the bar.
Disliked: The rooms lighting could have been better, it was very dark when walking in and trying to find a switch. The toilets handle wasnt working very well and kept the toilet running and making noise the whole time which was annoying. The price was a little high for not having a bigger bathroom and the hot tub wasn't open, and the website didn't mention that. We booked this hotel because it had a hot tub, so that was big let down. There was no microwave in the room.
Muhammad Mon, 28 June 2021
Liked: We were moved to the strathallan hilton due to technical issue and coordination was seamless. Staff was exceptional, room exceptional and overall experience unmatched to recent memory.
Disliked: We ordered birthday dinner for my wife from Charr and was disconnected several times while trying to order so had to leave room to order/pick-up. Was also unknowingly charged 20% gratuity in addition to cash tip. Desert was however delivered appreciatively
Raquel Sun, 27 June 2021
Liked: Large clean rooms, well-lit bathrooms.