Hyatt Regency Rochester Guest Reviews
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0.3 miles from ROCHESTER centre |
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Anonymous Thu, 1 June 2023
Bad
Anna Thu, 1 June 2023
Exceptional
Diane Wed, 31 May 2023
Very good
Tannisha Wed, 31 May 2023
Exceptional
Robertson Thu, 25 May 2023
We stayed here a few...
Liked: Not much.
Disliked: Staff at front desk were not very friendly or welcoming. Only one bath towel in the bathroom for my wife and I. I had to make more than one call to front desk for more towels and pillows to be delivered to our room. No apologies for the poor service. Coffee maker was dirty.
Marianna Mon, 22 May 2023
overpriced discourteous filthy disaster
Liked: not much
Disliked: staff was rude, hotel was filthy and smelled bad, my room had no towels upon arrival and it took two calls and a trip down to the front desk to get any
Rebecca Sat, 20 May 2023
Pleasant
Giancarlo Fri, 19 May 2023
Exceptional
Giancarlo Fri, 19 May 2023
Exceptional
Suzanne Fri, 19 May 2023
First night, room could have...
Liked: Breakfast was good but u need to add more vegan options. Waitstaff was excellent.
Disliked: No shower caps or magnifying mirror in room. Found a huge bug in room n had to move to another room middle of night. I’m 79 yrs old was exhausted n had to take another room. Was very inconvenient to say the least. Should have been compensated with more than a breakfast coupon Paid an outrageous amount of money for room. The staff was very helpful.