The staff was friendly from the front desk to the staff you pass in the halls. Definitely will use the Hyatt Regency if we return back to the area again. Great location when attending concerts at the First Niagara Pavilion.

Liked: Very nice and comfortable. Check-out at 12:00 noon - great when you attend a concert the night before.
Disliked: No continental breakfast; as for room service, breakfast was a little pricy and not as filling.

The hotel is very nice and well-kept. The staff was excellent. The food was delicious, but a bit expensive. The biggest drawback was the daily $13 fee for parking and the location is a bit awkward in terms of getting to the hotel after a long drive. The fact that there is nothing in terms of other restaurants in the vicinity can make dining a bit expensive.

Liked: Excellent staff. Clean hotel. Excellent workout facility. Very good food.
Disliked: Parking

Liked: The location alone is why I love staying here. No need to worry about calling a shuttle. You can spend more time relaxing and less time worrying about catching your flight and traveling.

Liked: Location was close to shopping and a major freeway.

Liked: If you are flying and do not have a car - this is a good hotel since it is literally in the airport. But if you have to park a car - it is going to cost you! $25/day for in/out privileges or about $15/day for the airport lot. But the restaurant is great!
Disliked: I would not recommend this hotel unless you are staying at it to catch an early flight. If you have a car - it is going to cost you! $25/day for in/out privileges or about $15/day for the airport lot.

Liked: The fact that it was close to my destination and it was very lovely.
Disliked: Parking wasn't ideal.

Liked: It is so quiet and the bed was so comfortable!!!!!
Disliked: Parking and getting into the hotel after the doors are locked it's a long walk

Liked: Location

Liked: We love staying at the Hyatt for the convenient location to the airport, but have discovered how wonderful the restaurant is as well. The customer service in all areas of this hotel is top rate.

Liked: Location, Cleanliness, Courtesy of the Staff
Disliked: Nothing

Liked: Excellent service, convience, price.
Disliked: Bathtub was not clean! Hair in bath tub!