The staff was friendly from the front desk to the staff you pass in the halls. Definitely will use the Hyatt Regency if we return back to the area again. Great location when attending concerts at the First Niagara Pavilion.

Liked: Very nice and comfortable. Check-out at 12:00 noon - great when you attend a concert the night before.
Disliked: No continental breakfast; as for room service, breakfast was a little pricy and not as filling.

The hotel is very nice and well-kept. The staff was excellent. The food was delicious, but a bit expensive. The biggest drawback was the daily $13 fee for parking and the location is a bit awkward in terms of getting to the hotel after a long drive. The fact that there is nothing in terms of other restaurants in the vicinity can make dining a bit expensive.

Liked: Excellent staff. Clean hotel. Excellent workout facility. Very good food.
Disliked: Parking

Liked: Location
Disliked: Towels were cheap motel quality

Liked: Ease of check-in, quiet despite being near the airport.
Disliked: Parking is a bit of a drag and it seems like they want to charge you for everything.

Liked: Location location location plus a very good resturant
Disliked: Our bathroom was not as clean as I would have expected from a Hyatt property alot of corner dirt and runs of dirt on bathroom door.

Liked: Very clean. Great gym, pool, sauna, and whirlpool.
Disliked: Had to pay to park. No free coffee, or continental breakfast.

Liked: Room size
Disliked: Location was bad Parking was horrible

Liked: Location

Liked: Proximity to airport plus clean and so comfortable. Great people work there.

Liked: It was close to the freeway.
Disliked: Parking fees and charges for bottled water in the room.

Liked: Location for early morning flights
Disliked: No