Hyatt Regency Orlando Guest Reviews
Write a review
Write a review
Marie, Williston, visiting BB King's Blues Club Orlando
Liked: The hotel room was great. The service left nothing to be desired.
Disliked: The cost of valet parking ($29 per day). Plus, my husband got a massage at the spa - we knew it was $125- plus tip of course. What we didn't know was that they would tack on "resort fees", so that the final cost was $148 plus tip.
David C, Venice (Fl) and London, visiting BB King's Blues Club Orlando
Great hotel, just a few minutes walk to BB Kings Blues Club.
Liked: Staff and valet parking very efficient.
Disliked: Pool bar food not good, but service excellent.
P Lee, Lakeland, visiting BB King's Blues Club Orlando
Liked: Very nice; no complaints!
Anonymous Mon, 9 June 2025
It was okay, if I...
Liked: I like the room
Disliked: The fact that I paid 76 dollars for the parking, i really don’t like that. No microwave in the room.
Wendy Sat, 7 June 2025
Relaxing, beautiful stay. Staff was...
Gopal Sat, 7 June 2025
Nice place to stay
Liked: The pool was really nice and the amenities. The good thing is it is directly connected to occc making it easier to commute if you are staying for a conference or something
Fadi Fri, 6 June 2025
Very good
Andre Wed, 4 June 2025
We’ll be back again this...
Liked: Location, amenities and the staff are top tier. My son and I take this trip every year for his Spring break. Our room wasn’t ready, so we were given another room in its place. The substitute room had an odor to it. Gigi(PR) the customer service rep was AMAZING!!! She exemplified what it means to be a professional problem solver. I’ve been in customer service for over 30 plus years and Gigi is the real deal.
Disliked: N/A
Carlos Wed, 4 June 2025
Exceptional
Lux Tue, 3 June 2025
Great location to my convention
Liked: Location was great amenities as well
Disliked: Couldn't log into wifi food was pricey for breakfast that was quite bland breakfast eggs Benedict said bacon but I think it was brisket and didn't care for it also ordered extra sausages which had a weird taste so didn't eat that either but my coffee was good. There was also a dead frog in the pool I took a picture of.
Jackie Tue, 3 June 2025
Superb
Disliked: Parking for guests is ridiculously expensive for longer stays.
Donna Mon, 2 June 2025
Great location. Clean rooms Great...
Liked: Everything
Disliked: Nothing
Katia Tue, 27 May 2025
Good
Liked: The hotel is beautiful, large and very clean, good attention from the staff and variety of restaurants and shops.
Disliked: We went on vacation with our children to enjoy the pool, and the first day we arrived from two in the afternoon they had closed the pool because according to them there was a storm but the sky was totally clear and with a lot of sun, and on the second day they also closed the pool around three in the afternoon for the same reason, so we could not enjoy almost anything.