Terrible experience.

Liked: The room was not worth $300 a night. Very dated and I feel as it was a bait and switch. The outside and lobby were extremely nice but the same effort wasn't put into the bedrooms.
Disliked: The rooms.

Superb

Liked: Free coffee in the morning was great.
Disliked: The bar on the 9th floor with the view was closed at 10:00 a.m., too early.

Very good

Very good

beautiful, comfortable rooms and you...

Liked: it was at the airport. our flight came in late night/ early morning and we didn?t have to take a shuttle/taxi. we literally just walked from baggage to front desk to check in.
Disliked: The cost of the room was more than expected. there was a mix up with our reservation and we somehow ended up having 3 reservations. when all was finally corrected the room cost was double what it had originally been.

Very good

Good

Liked: It was conveniently located near our terminal and had food nearby
Disliked: VERY little vegan options. I had called ahead to make sure I could check in early with my partner. we were assured that due to our flight time we could check in early but had to nap on benches outside the hotel before we could check in. The room I had booked wasn?t every available and so we had to pay the same price for a smaller room.

Exceptional

Liked: I like that your hotel had everything at the facility (Bar, food, etc...). I also liked the fact that when we arrived at the airport and was leaving the airport to go back to Maryland, we did not have to travel more than a few hundred feet to get to/from the airport...
Disliked: Finding the hotel was extremely confusing... The GPS sent us to the airport's parking lot and we drove around the parking lot for a good while, not knowing that the hotel was on the 4th floor of the parking lot....Also why have a balcony if you can use it? It might have been better just to put have windows instead of a balcony if you can't use it...Lastly the showers should be upgraded to glass shower doors... Even cheaper hotels have them now, it makes the bathroom look and feel bigger with more luxury....

Exceptional

Liked: The quality of your rooms, cleanliness, and friendly staff are exceptional.
Disliked: It was very pricey. A drink was over $20 and our room for 1 night was almost $400.