Hyatt Regency Newport Beach

My Grandkids had a blast...

Liked: The whole staff was excellent. They made us feel special and made sure if we needed anything.
Disliked: The only thing, I wish that the beds were a little more comfortable.

Exceptional

Liked: Tony, the front desk associate was awesome and extremely helpful to us when we had accidentally booked the wrong night. He offered us a great room with a free upgrade and really took care of us!

I had a baby with...

Liked: People were great. Service was good
Disliked: The smell of our room. Was bad.

This is my go-to when...

Liked: This is my go-to when visiting OC. Lovely facility staff and priced well.
Disliked: Nothing worth complaining about.

Enjoyed our stay and would...

Liked: Location, very friendly/helpful staff!Great restaurant and delicious dinner first evening after a long drive.Had ants in our room and they quickly moved us to a different room!
Disliked: The ants

Very good

Poor

Liked: Waterslide for kids
Disliked: I was disgusted in The pool area . We checked in around 4pm on Saturday and by the time we got to the pool there were no clean pool towels to use, all of the old used up towels were laying all over the ground and chairs through out the pool area along with everyone’s garbage . They need a better pool attendant / maintenance .

Exceptional

Great hotel for a short...

Liked: Very well maintained, a lot of space, well equiped gym, beautiful environment
Disliked: It is a little bit dated and not very modern.