Hyatt Regency Mexico City Guest Reviews
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Write a review
Anonymous Fri, 15 August 2025
Very good
Liked: The breakfast eas great, lots of options
Martinez Tue, 12 August 2025
Very good
Liked: Everything related to the room, was great. Location of the hotel is excellent. Breakfast was the best. We had a lower floor, but still the view of Chapultepec was good.
Disliked: We made reservation for (4) days and on the fourth day we extended our stay one additional day. We paid for this additional day through Booking.com. At check out. after I had already paid, my wife noticed that we were charged for the additional day and also we were charged for a restaurant bill that wasn't ours. They said they were going to take care of it and reimburse us for the double charge and the restaurant bill. I have not checked, but this shouldn't happened.
Jose Mon, 11 August 2025
Exceptional
Liked: Restaurant and service
Ivonne Thu, 7 August 2025
Overall very good with room...
Liked: Location is great, we visit this place often, unfortunately, there’s been changes in the main restaurant and staff needs to be trained to represent appropriately.
Disliked: Staff at the main restaurant, new hostess, new servers need training
Xin Tue, 5 August 2025
Very good
Juan Wed, 30 July 2025
Exceptional
Jose Mon, 28 July 2025
Superb
Liked: Great location. Clean
Anonymous Sun, 27 July 2025
Excellent
Liked: Great location, very nice hotel, good staff
Ana Thu, 24 July 2025
Exceptional
Liked: Great location and sparking clean
Yogesh Sat, 19 July 2025
Very good
Liked: It was convenient for me and comfortable in the city centre.
Disliked: Difficult to say, as my needs were provided and there are are a lot of options nearby restaurants and bars....