What a great hotel - staff was friendly and rooms were very nice. Food was a good value and great taste. We would go back and stay when down in the city.

Liked: Great value for the money close to where we were going to a concert.
Disliked: None.

Liked: We will return to McCormick Place. We had an excellent view of downtown and the lake from our room. The staff were friendly and helpful. The 24 hour bus pass made it very convenient to go to all the sights.
Disliked: It would be nice to have a bar with live music on the location.

Everything was great with my stay in the hotel. The staff was great with the reservations, with all the accommodations. The front desk was very hospitable. The room was very, very nice and had a great lake view. Room service was excellent - I will stay there again and again. Thanks to all of the staff for making us feel comfortable.

Liked: Everything was great!
Disliked: None

Liked: The staff was extremely nice and attentive. I loved the level of customer service I received!
Disliked: The lobby was too small for the amount of traffic it has for such a big hotel so at times it was extremely overwhelming. The restaurants were also hard to locate in the hotel.

Liked: Bed/mattress was better than expected.
Disliked: Staff (particularly the front desk staff) was unprofessional; need more training. Vents were full of dust. View wasn't very good.

Disliked: Bed and pillows were terrible

Liked: very clean hotel and attentive staff
Disliked: nothing

Liked: Good value and availability.

Liked: The location and rooms
Disliked: I not like the parking I have to pay for parking

Liked: Very convenient from the areas we were going to visit. The view was great.
Disliked: The staff telling different information. We were told different things by different staff about the parking and it was very confusing. But the gentleman that worked by the parking ramp gate was very kind and friendly and was very helpful unlike the others

Liked: The view from the 25th floor is amazing

Liked: Very nice and clean, awesome bed
Disliked: No