What a great hotel - staff was friendly and rooms were very nice. Food was a good value and great taste. We would go back and stay when down in the city.

Liked: Great value for the money close to where we were going to a concert.
Disliked: None.

Liked: We will return to McCormick Place. We had an excellent view of downtown and the lake from our room. The staff were friendly and helpful. The 24 hour bus pass made it very convenient to go to all the sights.
Disliked: It would be nice to have a bar with live music on the location.

Everything was great with my stay in the hotel. The staff was great with the reservations, with all the accommodations. The front desk was very hospitable. The room was very, very nice and had a great lake view. Room service was excellent - I will stay there again and again. Thanks to all of the staff for making us feel comfortable.

Liked: Everything was great!
Disliked: None

Good

Very good

Exceptional

Exceptional

Exceptional

Unsafe, no room service, no...

Liked: None
Disliked: Garage and lobby smelled like weed. Did not feel safe in room. Neighbor was loud. Checked out early at 1am and ended up driving home after work.

Keep looking!

Liked: The location & view were superb!
Disliked: The bed was unexpectedly hard & so uncomfortable. Also, the room key is supposed to work for the parking garage as well, however I had to go inside on three separate occasions because the card wouldn't allow me in or out of the parking garage. It was such a hassle & they STILL charged me for parking. Not good for customer retention!

Good

Exceptional

Liked: Very clean and nice
Disliked: Nothing was open