What a great hotel - staff was friendly and rooms were very nice. Food was a good value and great taste. We would go back and stay when down in the city.

Liked: Great value for the money close to where we were going to a concert.
Disliked: None.

Liked: We will return to McCormick Place. We had an excellent view of downtown and the lake from our room. The staff were friendly and helpful. The 24 hour bus pass made it very convenient to go to all the sights.
Disliked: It would be nice to have a bar with live music on the location.

Everything was great with my stay in the hotel. The staff was great with the reservations, with all the accommodations. The front desk was very hospitable. The room was very, very nice and had a great lake view. Room service was excellent - I will stay there again and again. Thanks to all of the staff for making us feel comfortable.

Liked: Everything was great!
Disliked: None

Would not recommend for the...

Liked: When checking-in the front desk never explain details for parking,
Disliked: The BED...THE WORST , LINEN WAS NOT CLEAN. Ask for clean blankets and they sent damp blankets that smell up to the room. They had holes in them that look so disgusting, with stuff falling out of it, which made me itch. When shaking the blanket out my lamp light was on, and while holding the blanket up the light showed, what look like mildew inside the blanket. I Just tossed everything on the floor. Some employees was on strike and was out there around 7am, which woke me up!!!!! THE TOWELS... were dingy and rough. Like they were half washed. Didn?t want to use them to clean my face. Just checked out and went somewhere else.

Good

Fabulous

Liked: It was a good location. Pretty central to all the downtown spots
Disliked: There was really nothing to complain about.

Exceptional

Liked: That the room had fridge and lake view
Disliked: The carpet was not super clean.

Liked: The view was amazing!! We didn't want to leave the room the next morning to go sight seeing because of the view. We had a lake side room. I had left something in the uber & he dropped it off & the hotel is going to ship it to us!
Disliked: I guess our only complaint was breakfast was a little pricey.

Liked: Well maintained hotel. Professional and cordial staff. Well designed gym.

Disliked: The parking situation got out of hand. We paid for parking adjacent to the hotel but had to park in a lot across the street because they ran out of space but still charged the same rate for the parking.

Liked: I liked how the rooms were very comfortable.
Disliked: I did not like the self parking fee that people pay to park at the hotel but i quess its a normal thing downtown Chicago!