Hyatt Regency Long Island

Exceptional

Perfect for our needs!

Liked: Large lovely room with nice amenities!
Disliked: No hand lotion in room. Only small complaint!

Over all great staff, clean...

Liked: Cleanliness
Disliked: Check in was delayed by 45 minutes

Good

Liked: The hotel was clean.
Disliked: The refrigerators in the rooms were not cold.Ac units in the room were very loud.

Paid for a hotel that...

Liked: CleanStaff friendly
Disliked: Electrical problemsPower issues No ACFirealarms going off at 10:30 amNo mircowave even though website states there should be one Had to take service elevators because of no electricity

I was thankful for the...

Liked: That I could check in early
Disliked: I had to pay to check in early.The holding fee was too much moneyThe power kept cutting off. The elevators were broke.It said the room came with breakfast. I would have had to pay 28.00 per person for thatThe television was very old. Could not connect to my appsThere was no microwave and when I called the front desk to ask if they had one. The person told me they would bring one to the room and that never happened. No ice machines

Exceptional

It was alright

Liked: I liked the room it was alright, tv didnt work, sink was leaking, breakfast was closed, pool wasnt open, it was really loud at night lots of people yelling
Disliked: Had to drive whereever you wanted to go and couldnt watch a movie and couldnt sleep bc people were so loud. It was way over priced overall i would rate this hotel 3 stars

Very good

Liked: Comfortable beds and pillows.