Hyatt Regency Lisle near Naperville

Superb

Liked: We loved the place not our first time here and we still get amazed how nice the place is.
Disliked: Everything was great.

Pleasant

We were very please with...

Liked: Location, room conditions,
Disliked: Too many people checking in and only one person in the front desk.

Good

Pleasant

Liked: The staff was nice!
Disliked: Not clean, very loud, smelled weird

We stayed 3 nights at...

Liked: Location -Close to my daughters home
Disliked: Old, dirty and poor temperature controlled .

I won't stay there again.

Liked: The pool
Disliked: I reserved the stay and it didn't state I would have to PAY for breakfast. Breakfast is not included, even though the website states it. The hot tub wasn't available. The room was hot, very hot. I went to the front desk for more towels, they were delivered 40 minutes later.

It was my wedding anniversary...

Liked: The outside of the building.
Disliked: There was no AC for my entire stay. That week the heat index was over 105 degree’s. I would love a refund.

Wouldn’t visit again

Liked: Clean and spacious. Staff was awesome.
Disliked: Where do I start! Check in was at 3 got there and had to wait until a little after 7pm for my rooms. Due to staff was still cleaning. The Air condition was not working properly. It was very hot in this hotel. Had it as low as 60 degrees and it still read 76 degrees. Several people asking one another were their rooms hot. Complained about not being able to get a refund to be able to go to another hotel. Everyone rooms was hot. One lady stayed every where in this hotel is hot. I Went up the road to Walmart to buy fans and it still was hot. Double bed room on the 4th floor was twin bed.