Hyatt Regency Lisle near Naperville

We stayed 3 nights at...

Liked: Location -Close to my daughters home
Disliked: Old, dirty and poor temperature controlled .

I won't stay there again.

Liked: The pool
Disliked: I reserved the stay and it didn't state I would have to PAY for breakfast. Breakfast is not included, even though the website states it. The hot tub wasn't available. The room was hot, very hot. I went to the front desk for more towels, they were delivered 40 minutes later.

It was my wedding anniversary...

Liked: The outside of the building.
Disliked: There was no AC for my entire stay. That week the heat index was over 105 degree’s. I would love a refund.

Wouldn’t visit again

Liked: Clean and spacious. Staff was awesome.
Disliked: Where do I start! Check in was at 3 got there and had to wait until a little after 7pm for my rooms. Due to staff was still cleaning. The Air condition was not working properly. It was very hot in this hotel. Had it as low as 60 degrees and it still read 76 degrees. Several people asking one another were their rooms hot. Complained about not being able to get a refund to be able to go to another hotel. Everyone rooms was hot. One lady stayed every where in this hotel is hot. I Went up the road to Walmart to buy fans and it still was hot. Double bed room on the 4th floor was twin bed.

Go Somewhere Else

Liked: The location is why we picked this place and it was a Hyatt Regency so I THOUGHT it would be really nice.
Disliked: There was hair all over my bathroom floor upon check-in and mold on the bathroom ceiling. Nothing has been updated in the rooms probably since the 80s or 90s it seems. And then the AIR CONDITIONING wasn't working (in June!!), and being on the 14th floor it was hot and humid and we couldn't even sleep because it was so hot. Very disappointed in Hyatt.

Very good

Good

Liked: Comfortable for what we needed. Only problem was plugging in the coffee maker. Breakfast was great.

Very good

Pleasant