Hyatt Regency JFK Airport at Resorts World New York Guest Reviews
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Write a review
Dimson Thu, 24 July 2025
Safety is questionable? Disorganized. Dusty
Liked: Bed
Disliked: I didn't feel safe. My room door was already propped open when I got to the room after I checked in. After a few minutes someone knocked at the door saying that he is from maintenance for a leaking ceiling. I called the front desk to complain but she didn't have the courtesy to call me back about what's going on at their facility. If and only IF this hotel is a safe hotel, they are disorganized as they gave me a room that is not ready for accommodation. I couldn't sleep well because I was scared specially that they also placed me with an adjoining room. The room is dusty. I have to wipe the dust including their hangers.Most of Front desk people are not courteous nor helpful.I was charged more than I expected to pay.
Verity Wed, 23 July 2025
Exceptional
Patrick Sun, 20 July 2025
Very comfortable very clean very...
Liked: Everything
Disliked: Price
Marisol Sat, 19 July 2025
Superb
Darrell Sat, 19 July 2025
Thank you for a great...
Liked: Maureen checked us in and was super friendly and helpful!! Hotel is very convenient to airport. The room was spacious. The bed and pillows were super comfortable. Complementary tea/coffee & water. They have an ice maker and in the room for vending they even have a microwave for guest to use. The sugar factory restaurant had amazing food. (pricy though) we had a view of New York City.
Disliked: Nothing!
Zena Thu, 17 July 2025
Superb
Liked: Felt very safe and comfortable
Dinah Thu, 17 July 2025
We had an exceptional stay...
Liked: The property is extremely clean, with modern facilities and a welcoming atmosphere. The staff were attentive and made the stay truly enjoyable—highly recommended!
Disliked: Zero
Thomas Thu, 17 July 2025
Very good
Peter Thu, 17 July 2025
Very good
Liked: Design
Disliked: No shuttle to airport
Deidra Tue, 15 July 2025
Very good